Roeften
2010-Nov-06 21:48 UTC
[asterisk-users] Abandoned queue calls do not produce a CDR?
Hello everyone, I've just upgraded from 1.6.1.9 to 1.6.2.13. I have noticed that (after the upgrade) abandoned calls within the Queue produce no cdr at all. I am using unanswered = no (the default) in cdr.conf. The call shows, as expected, in the queue_log as ABANDON The dialplan is: Ringing(); Answer(); // need to answer or no music! goto s,no-ivr; Queue(hotelq,t,,,${QUEUE_TIMEOUT}); Background(vm-nobodyavail); Voicemail(${HOTELVM}); Playback(goodbye); Hangup(); Note that if the queue times out, I am calling Voicemail and if the caller hangs up a CDR is produced. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101106/be717e7d/attachment.htm
Roeften
2010-Nov-06 21:55 UTC
[asterisk-users] Abandoned queue calls do not produce a CDR?
Apologies, I've accidentally sent the email before finishing it. As said, I've just upgraded from 1.6.1.9 to 1.6.2.13. With unanswered = no (the default) in cdr.conf. and a dialplan: *Ringing(); Answer(); Queue(hotelq,t,,,${QUEUE_TIMEOUT}); Background(vm-nobodyavail); Voicemail(${HOTELVM}); Playback(goodbye); Hangup();* If the call is abandoned within the queue no CDR is produced but queue_log correctly contains the entry marked ABANDON. If the caller hangs up at any point except while in the queue then a CDR is produced. Any thoughts on how to solve this? Thanks, Panos. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20101106/ba1077a0/attachment.htm