Roeften
2010-Nov-06 21:48 UTC
[asterisk-users] Abandoned queue calls do not produce a CDR?
Hello everyone,
I've just upgraded from 1.6.1.9 to 1.6.2.13.
I have noticed that (after the upgrade) abandoned calls within the Queue
produce no cdr at all.
I am using unanswered = no (the default) in cdr.conf.
The call shows, as expected, in the queue_log as ABANDON
The dialplan is:
Ringing();
Answer(); // need to answer or no music!
goto s,no-ivr;
Queue(hotelq,t,,,${QUEUE_TIMEOUT});
Background(vm-nobodyavail);
Voicemail(${HOTELVM});
Playback(goodbye);
Hangup();
Note that if the queue times out, I am calling Voicemail and if the caller
hangs up a CDR is produced.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20101106/be717e7d/attachment.htm
Roeften
2010-Nov-06 21:55 UTC
[asterisk-users] Abandoned queue calls do not produce a CDR?
Apologies, I've accidentally sent the email before finishing it.
As said, I've just upgraded from 1.6.1.9 to 1.6.2.13.
With unanswered = no (the default) in cdr.conf. and a dialplan:
*Ringing();
Answer();
Queue(hotelq,t,,,${QUEUE_TIMEOUT});
Background(vm-nobodyavail);
Voicemail(${HOTELVM});
Playback(goodbye);
Hangup();*
If the call is abandoned within the queue no CDR is produced but queue_log
correctly contains the entry marked ABANDON.
If the caller hangs up at any point except while in the queue then a CDR is
produced.
Any thoughts on how to solve this?
Thanks,
Panos.
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
http://lists.digium.com/pipermail/asterisk-users/attachments/20101106/ba1077a0/attachment.htm