Displaying 1 result from an estimated 1 matches for "ef4dc526".
2006 Nov 08
1
Agents that handle calls from multiple queues
Hi everybody,
I've got an Asterisk configuration where an agent handles calls from
multiple queues. At the moment I'm using the default Queue application
and I encountered the following problem: When there are calls waiting in
multiple queues the selection of which call is handled by the Agent is
more or less random. It would be nice if the call that was waiting the
longest was handled