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2009 Nov 18
2
Queues without agent login
Is it possible to make use of queues for incoming calls but to have
agents that do not need to log in ?
If I create a queue and make certain SIP-users member of the queue, do
these SIP-users always need to log in to the queue to be able to receive
calls that are in the queue ??
Can't a member be just available when the phone is registered to the
Asterisk-server ? In stead of also having to