search for: createlink

I am having a problem with createlink not wanting to be disabled in my agents.conf file. No matter what when an agent picks up the phone, it appends the filename. Is there something other than 'createlink=no' that I should be adding to my agents.conf to prevent this? Thanks, Kyle Sexton -------------- next part -------------...

Hi, I am moving my call center to 1.4. Previously I was recording calls in agents.conf with the following config recordagentcalls=yes recordformat=wav createlink=yes So I had the filename in all calls which was *connected to agents*. I am looking for a similar functionality for 1.4. I am now recording calls using the following configuration. [general] persistentmembers = no eventwhencalled = yes autofill = yes monitor-type = MixMonitor [my-q] joinempty...

Hi, Asterisk version : 1.2.7.1 stable version We try agent.conf setting of createlink=yes We always can not see this link value to be filled in MySQL's table filed : userfield But we can see the record file has been created correctly. In debug mode, no userfiled shown in SQL command, May 17 18:10:51 DEBUG[2889] pbx.c: Function result is '"unknown" <2001&gt...

...ing calls addressed to agents. It's turned off by default. recordagentcalls=yes ; ; The format to be used to record the calls (wav, gsm, wav49) ; By default its "wav". ;recordformat=gsm ; ; Insert into CDR userfield a name of the the created recording ; By default it's turned off. createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://host.domain/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls as you can see I set createlink=yes so name of the...

Hello everyone, I have a problem with getting name of the recorded file of agent calls. As I've googled I found that the name of the recording file should be inserted in userfield of CDR table. To do this I set createlink=yes in agents.conf but still userfield of cdr is empty but the recrding file is created. my agents.conf file is like this(That part related to recording options): ; Enable recording calls addressed to agents. It's turned off by default. recordagentcalls=yes ; ; The format to be used to record...

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Hello, I am running asterisk 1.4.22 and Iam recording calls in agents.conf with the following configuration: recordagentcalls=yes recordformat=wav createlink=yes The calls are being recorded , but no entry appears in mysql cdr, and, on the other hand I have other pbx running asterisk 1.2 that do it with the same configuration. In cdr_mysql.conf I have: userfield=1 accountcode=1 Is there a way to solve it or a way to match all my recorded files wit...

Is anyone successfully using call queues and call groups? If so do you have an example configuration? The wicki and mailing list information I found is pretty old. Thanks! Paul pmahler@signate.com

Hello, How can we monitor agents voice channels for training or quality control purpose. While agent is talking to a customer we need to be able to monitor voice channel (the actual voice conversation). If possible we would like to do that without putting agents in conference rooms. Is there any possible way to do that? Has someone done this? In addition when we tried to put the agent in

...Goto (MainMenu,t,0) Beginning asterisk shutdown.... -- Hungup 'Zap/1-1' Executing last minute cleanups == Destroying any remaining musiconhold processes Asterisk cleanly ending (2). agents.conf ----------- [agents] autologoff=15 wrapuptime=5000 recordagentcalls=yes recordformat=wav createlink=yes group=1 ackcall=yes agent => 1001,1234,Agent1 agent => 1002,1234,Agent2 queues.conf ----------- [general] [default] [callcenter] monitor-format = wav announce-holdtime = yes wrapuptime=15 musiconhold = default announce = queue-markq strategy = roundrobin announce-frequency = 60 contex...

...g calls addressed to agents. It's turned off by default. ;recordagentcalls=yes ; ; The format to be used to record the calls: wav, gsm, wav49. ; By default its "wav". ;recordformat=gsm ; ; Insert into CDR userfield a name of the the created recording ; By default it's turned off. ;createlink=yes ; ; The text to be added to the name of the recording. Allows forming a url link. ;urlprefix=http://localhost/calls/ ; ; The optional directory to save the conversations in. The default is ; /var/spool/asterisk/monitor ;savecallsin=/var/calls ; ; An optional custom beep sound file to play to al...

Guys I am having some serious issues with my call queue and Management is breathing down my neck pretty bad, and I am running out of ideas. I have a single queue for my tech support department. I originally was using the AgentCallbackLogin for them and it tested out great on our testing weekends, but it hasn't worked out since. It would only let one of them take calls at a time, no matter

https://bugs.freedesktop.org/show_bug.cgi?id=95251 Bug ID: 95251 Summary: vdpau decoder capabilities: not supported Product: Mesa Version: 11.2 Hardware: Other OS: All Status: NEW Severity: normal Priority: medium Component: Drivers/DRI/nouveau Assignee: nouveau at