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I'm staring at an RFP--this company wants to replace a 2000 position PBX (at eight locations) with a new system. Their mindset is Nortel/Avaya because they talk about 28-button digital sets. The do specify a few IP phones for just one location, so they are aware of VoIP. I'm going to bid on this--there's nothing to lose except the time it takes to write the proposal. I'll