Displaying 1 result from an estimated 1 matches for "b066af6b".
2023 Jul 25
1
Can ShanSpy be used on Local Channels?
Does anyone know if Chanspy can be used with local channels? Since
agents on queues need to use local channels like Local/XXXX at from-queue/n
to make sure that all of their registered extensions ring we are now
having a problem trying to use ChanSpy to listen to calls. Since we do
not know if the agent is on their desk phone or a softphone (which use
different identifiers) we cannot set