Displaying 2 results from an estimated 2 matches for "agentqueues".
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agentqueue
2007 Sep 18
1
Queue agents w/ DUNDi
All,
I'm trying to configure queue agents w/ a DUNDi setup so that an agent
can login to whatever server they please w/o any custom setup. In
general this seems to work, agents login w/ AgentCallbackLogin into the
incoming context (not a special queue context) and can receive queue
calls.
The problem is that since the incoming context is the same context as
the normal incoming call context,
2004 Jan 21
1
Is there a way to # of agents logged into a queue ?
Hi,
Looking around I can't seem to find a way to show the number of agents currently
logged into a queue and if possible who they are. Is there a way to do this ?
Thanks
-b
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