search for: agentqueu

...don't answer. I thought the solution would be as simple as defining a separate queue for the AgentCallbackLogin, and dumping calls to that queue. The problem that I see with that is I can no longer use DUNDi to route the call. If I do that and don't have their explicit extension in the [agentqueue] context, I get 'Extension XXXX is not valid for automatic login of agent YYYY' when they try to login. If I put a huge _XXXX match in the [agentqueue] then I can login, but it can't route the call properly because routing the call needs a DUNDi lookup which puts them back into stdext...

Hi, Looking around I can't seem to find a way to show the number of agents currently logged into a queue and if possible who they are. Is there a way to do this ? Thanks -b -- ---------------------------------------------------------------- This message was sent using IMP, the Internet Messaging Program. -- This message has been scanned for viruses and dangerous content by the