Displaying 2 results from an estimated 2 matches for "agentlogin_queu".
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agentlogin_queues
2003 Jun 13
3
Call queues for phone operator
Hi.
I was wondering how can I make incoming calls to wait if the phone
operator is busy. I've 8 incoming lines, with 30 extensions.
What I need is if the operator is busy with call nr #1 , the new
incoming call waits until the op. is free.
Looking into app_queue seems the way to go.
So I want to ask if I'm right or wrong:
I set up only a queue , is to say operatorq, where
the only member
2003 Aug 08
3
queue / agent documentation
We're moving a somewhat complicated call center over to an Asterisk system,
and I'm looking for documentation on queue/agent configuration. So far I
haven't found anything on the Digium or Asterisk websites, and I was hoping
that someone could point me in the right direction.
Thanks,
Devon