Displaying 2 results from an estimated 2 matches for "agentbycallid_".
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agentbycallerid_
2009 Jul 20
0
No subject
...does not set
${AGENTBYCALLERID_${CALLERID(num)}} I guessing this is a error,
fortunatly I've worked out a way to get round it. (setvar)
The is no way to log an agent in from the Command Line Interface.
AgentLogoff
Easy so long as you know the agent id you need to logoff, which means
using ${AGENTBYCALLID_${CALLERID(num)}}
Queues really have very little to do with Agents as any type of device
can be statically on a queue or dynamically added when needed, but the
info I've found seams to heavily tie the two concepts together.
Peter
2010 May 14
1
Agents
I've been trying to get the hang of Agents and Queues and I must say
its a little unclear as to how things work.....
So maybe someone has some better idea....