search for: addqueuememeber

Hey everyone, I have noticed a few questions close to the issue I am having but I haven't seen any that quite match the problem I am seeing. I have 3 queues. Some members share one queue and some are completely separate. Some members have a higher penalty then others. I am using addqueuememeber and removequeuemember for the login and log out and I verify members with their password for voicemail (that all seems to work just fine). The problem I am having is that if a member is in a queue on their own, everything works fine, a call can go into the queue. However, if 2 members with diff...

We're moving a somewhat complicated call center over to an Asterisk system, and I'm looking for documentation on queue/agent configuration. So far I haven't found anything on the Digium or Asterisk websites, and I was hoping that someone could point me in the right direction. Thanks, Devon