search for: _queued_

...cles back. The problem I noticed is that while it's doing this, it's not sending any of the other calls in the queue to the next agent. I would assume that * will see that there are 4 agents available. It should send all 4 calls the all the agents and then additional calls would be _queued_ using the queueing strategy defined. I tried the same experiment with all the queueing strategies and the behavior was the same. The only exception was with ringall. The problem with ringall is that it shows the same caller-ID to all agents. Once the first agent picks up and the next call ri...