Displaying 1 result from an estimated 1 matches for "5dedac46".
2010 Jan 27
2
CDR messed up when using queue
Hello list,
I'm using an IVR where the caller chooses between 1. sales 2. support.
When choosing 1 the caller is directed to the sales-queue when choosing
2 the caller is directed to the support-queue.
Then the caller is directed to a free agent.
I notice in the CDR-rapports that the destination is always '1' or '2',
namely the DTMF-digit that the caller presses.
How can I