search for: 20queue_log

Displaying 1 result from an estimated 1 matches for "20queue_log".

2005 Jun 17
2
Calculating the lenght of time in a call queue?
Dear All, I'm running version 0.7.1 of Asterisk server for our global help desk. We have put together a comprehensive reporting package for static's from the CDR. I'm not able to calculate the time a call is in the queue before it goes to an agent? I would appreciate help with working this out. Warm Regards and Thanks Shad Mortazavi