Displaying 1 result from an estimated 1 matches for "20queue_log".
2005 Jun 17
2
Calculating the lenght of time in a call queue?
Dear All,
I'm running version 0.7.1 of Asterisk server for our global help desk.
We have put together a comprehensive reporting package for static's from
the CDR.
I'm not able to calculate the time a call is in the queue before it goes
to an agent?
I would appreciate help with working this out.
Warm Regards and Thanks
Shad Mortazavi