samba - Aug 2003 - Online Support Form Pilot Project

We are piloting a new support request process.  To ensure your issue is
queued and responded to as quickly as possible, this service has been
replaced with a new and improved way of submitting support requests
directly to the IT Support Centre.  All support requests must now be
entered directly by clicking on the link below:

http://www.its.queensu.ca/itsc/helpform.html

After submitting your request, you will receive a confirmation email
containing an issue number, which should be used for all further contact
regarding this issue.

Thank you for participating in this pilot project.  Please send any 
comments to mcdonalb@post.queensu.ca.

IT Support Centre