gavin.koh at gmail.com
2009-Oct-22 13:10 UTC
[Rd] R quits immediately upon start-up (PR#14021)
Full_Name: Gavin Koh Version: 2.9.2 OS: OS X Tiger 10.4.11 Submission from: (NULL) (145.117.52.255) Roughly two weeks ago, it became impossible to start-up R. The console window would appear for a fraction of a second and then the programme would exit with no error message. The symptoms are not specific and do not specifically point to Mozy being the culprit. Users will notice that they are unable to sync their iPhones or cameras. They will be unable to print from any application and some programmes will refuse to uninstall; file sharing cannot be started and you cannot burn discs. Stata will run but will not draw graphs or use any other function that requires creating temporary files. The problem started in the second week of October and is due to a faulty update of the popular off-site back-up programme, Mozy. Version 1.5.0 is accidentally overwriting an hidden symbolic link (./tmp -> private/tmp) which causes the operating system to seize up. Because Mozy updates itself silently, most users will not have noticed the problem only started after the last software update. This is the fix: 1. Open the Mozy Preferences menu. 2. Change the Temporary Files Location from "Default" to "Custom" and specify something like "/Applications/Mozy Temp/" 3. Now go to "/Applications/Utilities/Disk Utility.app" and select the hard disk your operating system is running from. Tell it to "Repair Disk Permissions" This will repair the symbolic link that Mozy broke, and should prevent the problem from re-occurring. Read these threads on the Apple message boards for more information: http://discussions.apple.com/thread.jspa?threadID=2193927&start=30&tstart=0 http://discussions.apple.com/thread.jspa?messageID=10440090#10440090 If this solves your problem, please write to customer service at Mozy and give them hell. The e-mail address is macsupport at mozy.com