Hey, Then I started ''teaching''. You know, I''m a good teacher. (Well, maybe just an average teacher, but you get the jist). I know what good teachers do. Or I thought I did. I sat with the children at the computer. When they pressed the IntelliKeys'' keyboard or the Touch Window'' and the computer said the word, I repeated the word and then expanded on the word. After they had pressed the same word several times, I said, "That''s right, that''s a cat, can you find the dog?? Suddenly, I would see the child''s back get stiff, and before you knew it, he got up and left the computer. I didn''t understand. Just a few seconds ago, he loved it. What happened? If you can''t describe what you are doing as a process, you don''t know what you''re doing. W. Edwards Deming Thanks Alot, Bianca Kennedy [[alternative HTML version deleted]]