Saravanan Veeran
2012-Oct-23 06:48 UTC
[Puppet Users] Puppet Agent not sync with Puppet Master
Dear Team, Currently, we have deployed "puppet-enterprise-2.6.0-el-6-x86_64" in our environment. Master Details: Red Hat Enterprise Linux Server release 6.1 (Santiago) x86_64. We have installed the Master as per instructions and it is working fine. We installed a windows package(puppet-enterprise-2.6.1) in Agent system. Agent Details: Windows Server 2008 R2(64 bit). It is added to domain "coetools.com". When I''m running "Run Puppet Agent" in agent machine. I''m getting the following error. * Running Puppet agent on demand ... err: Could not request certificate: getaddrinfo: The storage control blocks were destroyed. Exiting; failed to retrieve certificate and waitforcert is disabled Press any key to continue . . .* I referred the following link. http://docs.puppetlabs.com/windows/troubleshooting.html#installation They have said like below. This error can occur when the agent cannot resolve a DNS name into an IP address (for example the server, ca_server, etc properties). In the agent machine, While installation, I have mentioned the IP for Puppet Master hostname. In host file, I have mentioned the Master machine with IP and fqdn. In network configuration, 1st dns is the IP of the domain(coetools.com). 2nd dns is the IP of the Puppet master. In the Master machine, This is my host file configuration. *127.0.0.1 localhost localhost.coetools.com 172.19.77.93 PuppetCOE PuppetCOE.coetools.com* In order to sync the agent with the Master, I''m giving the "Run Puppet Agent" in windows machine. It shows the above mentioned error. So, I''m not getting the agent list when I''m giving the *"puppet cert list*" command in Master in order to proceed. Is this the problem with the hostfile? DNS issue? I have mentioned the host files FYI. Please guide me on the same. Thank You. With Regards, Saravanan V -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To view this discussion on the web visit https://groups.google.com/d/msg/puppet-users/-/H-sGvqffsZEJ. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
Josh Cooper
2012-Oct-25 19:16 UTC
Re: [Puppet Users] Puppet Agent not sync with Puppet Master
Hi Saravanan, On Mon, Oct 22, 2012 at 11:48 PM, Saravanan Veeran <vsara90@gmail.com> wrote:> Dear Team, > > Currently, we have deployed "puppet-enterprise-2.6.0-el-6-x86_64" in our > environment. > Master Details: Red Hat Enterprise Linux Server release 6.1 (Santiago) > x86_64. > We have installed the Master as per instructions and it is working fine. > > We installed a windows package(puppet-enterprise-2.6.1) in Agent system. > Agent Details: Windows Server 2008 R2(64 bit). It is added to domain > "coetools.com". > > When I''m running "Run Puppet Agent" in agent machine. I''m getting the > following error. > > Running Puppet agent on demand ... > err: Could not request certificate: getaddrinfo: The storage control blocks > were destroyed. > Exiting; failed to retrieve certificate and waitforcert is disabled > Press any key to continue . . . > > I referred the following link. > http://docs.puppetlabs.com/windows/troubleshooting.html#installation > > They have said like below. > This error can occur when the agent cannot resolve a DNS name into an IP > address (for example the server, ca_server, etc properties). > > In the agent machine, > While installation, I have mentioned the IP for Puppet Master hostname.You''ll want to use the fqdn of the master instead of IP, otherwise, you will get SSL errors, since the hostname the agent tried to connect to won''t match the SSL certificate presented by the puppetmaster.> In host file, I have mentioned the Master machine with IP and fqdn. > In network configuration, 1st dns is the IP of the domain(coetools.com). 2nd > dns is the IP of the Puppet master.That doesn''t sound right. You need to enter the IP address(es) of your DNS servers.> > In the Master machine, > This is my host file configuration. > 127.0.0.1 localhost localhost.coetools.com > 172.19.77.93 PuppetCOE PuppetCOE.coetools.com > > In order to sync the agent with the Master, I''m giving the "Run Puppet > Agent" in windows machine. It shows the above mentioned error. > So, I''m not getting the agent list when I''m giving the "puppet cert list" > command in Master in order to proceed. > > Is this the problem with the hostfile? DNS issue?Yes, this is a DNS issue. From the agent you need to be able to execute: ping puppetcoe.coetools.com> I have mentioned the host > files FYI. Please guide me on the same. > > Thank You. > > With Regards, > Saravanan V > > -- > You received this message because you are subscribed to the Google Groups > "Puppet Users" group. > To view this discussion on the web visit > https://groups.google.com/d/msg/puppet-users/-/H-sGvqffsZEJ. > To post to this group, send email to puppet-users@googlegroups.com. > To unsubscribe from this group, send email to > puppet-users+unsubscribe@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/puppet-users?hl=en.Josh -- Josh Cooper Developer, Puppet Labs -- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.
Saravanan Veeran
2012-Oct-26 06:48 UTC
Re: [Puppet Users] Puppet Agent not sync with Puppet Master
Dear Josh, Thanks for your reply. Now, I''m able to connect the agent to the Master. However, after getting the certificate sign from the master, I ran the agent(puppet agent). It shows more commands and stopped. I don''t know how to go on. I have attached document for the same for your kind perusal. Thanks. On Friday, 26 October 2012 00:46:44 UTC+5:30, Josh Cooper wrote:> > Hi Saravanan, > > On Mon, Oct 22, 2012 at 11:48 PM, Saravanan Veeran <vsa...@gmail.com<javascript:>> > wrote: > > Dear Team, > > > > Currently, we have deployed "puppet-enterprise-2.6.0-el-6-x86_64" in our > > environment. > > Master Details: Red Hat Enterprise Linux Server release 6.1 (Santiago) > > x86_64. > > We have installed the Master as per instructions and it is working fine. > > > > We installed a windows package(puppet-enterprise-2.6.1) in Agent system. > > Agent Details: Windows Server 2008 R2(64 bit). It is added to domain > > "coetools.com". > > > > When I''m running "Run Puppet Agent" in agent machine. I''m getting the > > following error. > > > > Running Puppet agent on demand ... > > err: Could not request certificate: getaddrinfo: The storage control > blocks > > were destroyed. > > Exiting; failed to retrieve certificate and waitforcert is disabled > > Press any key to continue . . . > > > > I referred the following link. > > http://docs.puppetlabs.com/windows/troubleshooting.html#installation > > > > They have said like below. > > This error can occur when the agent cannot resolve a DNS name into an IP > > address (for example the server, ca_server, etc properties). > > > > In the agent machine, > > While installation, I have mentioned the IP for Puppet Master hostname. > > You''ll want to use the fqdn of the master instead of IP, otherwise, > you will get SSL errors, since the hostname the agent tried to connect > to won''t match the SSL certificate presented by the puppetmaster. > > > In host file, I have mentioned the Master machine with IP and fqdn. > > In network configuration, 1st dns is the IP of the domain(coetools.com). > 2nd > > dns is the IP of the Puppet master. > > That doesn''t sound right. You need to enter the IP address(es) of your > DNS servers. > > > > > In the Master machine, > > This is my host file configuration. > > 127.0.0.1 localhost localhost.coetools.com > > 172.19.77.93 PuppetCOE PuppetCOE.coetools.com > > > > In order to sync the agent with the Master, I''m giving the "Run Puppet > > Agent" in windows machine. It shows the above mentioned error. > > So, I''m not getting the agent list when I''m giving the "puppet cert > list" > > command in Master in order to proceed. > > > > Is this the problem with the hostfile? DNS issue? > > Yes, this is a DNS issue. From the agent you need to be able to execute: > > ping puppetcoe.coetools.com > > > I have mentioned the host > > files FYI. Please guide me on the same. > > > > Thank You. > > > > With Regards, > > Saravanan V > > > > -- > > You received this message because you are subscribed to the Google > Groups > > "Puppet Users" group. > > To view this discussion on the web visit > > https://groups.google.com/d/msg/puppet-users/-/H-sGvqffsZEJ. > > To post to this group, send email to puppet...@googlegroups.com<javascript:>. > > > To unsubscribe from this group, send email to > > puppet-users...@googlegroups.com <javascript:>. > > For more options, visit this group at > > http://groups.google.com/group/puppet-users?hl=en. > > Josh > > -- > Josh Cooper > Developer, Puppet Labs >-- You received this message because you are subscribed to the Google Groups "Puppet Users" group. To view this discussion on the web visit https://groups.google.com/d/msg/puppet-users/-/k7IxHmFnjnsJ. To post to this group, send email to puppet-users@googlegroups.com. To unsubscribe from this group, send email to puppet-users+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/puppet-users?hl=en.