Puppet users - Sep 2011 - puppet dashboard 1.2.0 install problem on ubuntu 10.04

*Hello folks**
**I have trying to install puppet dashboard on our ubuntu 10.04 setup but am
currently stuck on the following problem.**after the installation and the db
sync the application refuses import any reports. In the background job
notifier i find error messages like this one below.**
**Does anyone know how to proceed from here?**
**bram**
* *Importing report report-1540-1.yaml* at *2011-09-05 11:49 UTC*
Permission denied -
/usr/share/puppet-dashboard/spool/report-1540-1832.yaml
Backtrace
<http://puppetmaster.pkpd.gorlaeus.net:3000/delayed_job_failures>
 /usr/share/puppet-dashboard/app/models/report.rb:86:in `read''
/usr/share/puppet-dashboard/app/models/report.rb:86:in
`create_from_yaml_file''*
*

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Hi,

Not sure of the exact answer but can your www-data user read that directory?
What user is trying to access the file? What''s the perms on the
directory?

Cheers,
Den

On 05/09/2011, at 21:59, Bram Vogelaar <mylists@teambla.com> wrote:
> Hello folks
> 
> I have trying to install puppet dashboard on our ubuntu 10.04 setup but am
currently stuck on the following problem.
> after the installation and the db sync the application refuses import any
reports. In the background job notifier i find error messages like this one
below.
> 
> Does anyone know how to proceed from here?
> 
> bram
> 
> Importing report report-1540-1.yaml at 2011-09-05 11:49 UTC
> Permission denied - /usr/share/puppet-dashboard/spool/report-1540-1832.yaml
> Backtrace
> /usr/share/puppet-dashboard/app/models/report.rb:86:in `read''
> /usr/share/puppet-dashboard/app/models/report.rb:86:in
`create_from_yaml_file''
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turns out that the dashboard workers need to run as root instead of www-data
because the fact that the reports are create by the root user

On 6 September 2011 01:08, Denmat <tu2bgone@gmail.com> wrote:
> Hi,
>
> Not sure of the exact answer but can your www-data user read that
> directory? What user is trying to access the file? What''s the
perms on the
> directory?
>
> Cheers,
> Den
>
>
> On 05/09/2011, at 21:59, Bram Vogelaar <mylists@teambla.com> wrote:
>
> *Hello folks**
> **I have trying to install puppet dashboard on our ubuntu 10.04 setup but
> am currently stuck on the following problem.**after the installation and
> the db sync the application refuses import any reports. In the background
> job notifier i find error messages like this one below.* *
> **Does anyone know how to proceed from here?* *
> **bram* *
> * *Importing report report-1540-1.yaml* at *2011-09-05 11:49 UTC*
Permission denied - /usr/share/puppet-dashboard/spool/report-1540-1832.yaml
>
Backtrace<http://puppetmaster.pkpd.gorlaeus.net:3000/delayed_job_failures>
>  /usr/share/puppet-dashboard/app/models/report.rb:86:in `read'' 
/usr/share/puppet-dashboard/app/models/report.rb:86:in
> `create_from_yaml_file''*
> *
>
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