Tomas Tang
2016-May-31 05:11 UTC
[Nut-upsuser] cannot get APC ups status change via usb cable from RaspberryPi
Hi All,
I get very strange UPS problem from RspberryPI mode B
(both version 2 and 3).
Here is our environment:
OS: Raspbian 8.0, Ubuntu 16.04 and Ubuntu 14.04
Platform: RaspberryPi Mode B version 2 and
version 3
NUT: tested version 2.6.3, 2.7.1
and 2.7.2 (from ports.ubuntu.com)
UPS: APC Smart-UPS 3000 RM and
APC Smart-UPS 1500 RM
Cable: USB
Problem detail:
NUT can read all the information after installed, but
once you unplug the input power, the status didn?t get changed and there
is no log related to NUT from syslog.
Anyone can give me some advice? Thank you very much.
Best Regards
Tomas
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Charles Lepple
2016-Jun-01 02:48 UTC
[Nut-upsuser] cannot get APC ups status change via usb cable from RaspberryPi
On May 31, 2016, at 1:11 AM, Tomas Tang <myhnet at gmail.com> wrote:> > Hi All, > > > > I get very strange UPS problem from RspberryPI mode B (both version 2 and 3). > > > > Here is our environment: > > > > OS: Raspbian 8.0, Ubuntu 16.04 and Ubuntu 14.04 > > Platform: RaspberryPi Mode B version 2 and version 3 > > NUT: tested version 2.6.3, 2.7.1 and 2.7.2 (from ports.ubuntu.com) > > UPS: APC Smart-UPS 3000 RM and APC Smart-UPS 1500 RM > > Cable: USB > > > > Problem detail: > > NUT can read all the information after installed, but once you unplug the input power, the status didn?t get changed and there is no log related to NUT from syslog.Please check the mailing lists to see if there are any other reports for these particular models over USB. The only full dump I could find was with the apcsmart driver: http://networkupstools.org/ddl/APC/Smart-UPS_3000_RM.html There is a "pollonly" flag that might help, but it is supposed to be selected automatically. What does 'lsusb -vvv -d 051d:' return when run as root? -- Charles Lepple clepple at gmail
Tomas Tang
2016-Jun-01 05:19 UTC
[Nut-upsuser] cannot get APC ups status change via usb cable from RaspberryPi
Hi Charles,
thank you very much for your reply, and here is the out put of "lsusb
-vvv -d 051d:"
Bus 001 Device 005: ID 051d:0002 American Power Conversion
Uninterruptible Power Supply
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x051d American Power Conversion
idProduct 0x0002 Uninterruptible Power Supply
bcdDevice 0.06
iManufacturer 3 American Power Conversion
iProduct 1 Smart-UPS 3000 RM FW:666.6.I USB FW:7.4
iSerial 2 US1035211796
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 11 1
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 30mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 33 US
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 1064
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0006 1x 6 bytes
bInterval 100
Device Status: 0x0001
Self Powered
Bus 001 Device 004: ID 051d:0002 American Power Conversion
Uninterruptible Power Supply
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 1.10
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 8
idVendor 0x051d American Power Conversion
idProduct 0x0002 Uninterruptible Power Supply
bcdDevice 0.06
iManufacturer 3 American Power Conversion
iProduct 1 Smart-UPS 3000 RM FW:666.6.I USB FW:7.4
iSerial 2 US1035211809
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 34
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 11 1
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 30mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 3 Human Interface Device
bInterfaceSubClass 0 No Subclass
bInterfaceProtocol 0 None
iInterface 0
HID Device Descriptor:
bLength 9
bDescriptorType 33
bcdHID 1.10
bCountryCode 33 US
bNumDescriptors 1
bDescriptorType 34 Report
wDescriptorLength 1064
Report Descriptors:
** UNAVAILABLE **
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0006 1x 6 bytes
bInterval 100
Device Status: 0x0001
Self Powered
On 6/1/2016 10:48 AM, Charles Lepple wrote:> On May 31, 2016, at 1:11 AM, Tomas Tang <myhnet at gmail.com> wrote:
>> Hi All,
>>
>>
>>
>> I get very strange UPS problem from RspberryPI mode B
(both version 2 and 3).
>>
>>
>>
>> Here is our environment:
>>
>>
>>
>> OS: Raspbian 8.0, Ubuntu 16.04
and Ubuntu 14.04
>>
>> Platform: RaspberryPi Mode B version 2 and
version 3
>>
>> NUT: tested version 2.6.3, 2.7.1
and 2.7.2 (from ports.ubuntu.com)
>>
>> UPS: APC Smart-UPS 3000 RM and
APC Smart-UPS 1500 RM
>>
>> Cable: USB
>>
>>
>>
>> Problem detail:
>>
>> NUT can read all the information after installed, but
once you unplug the input power, the status didn?t get changed and there is no
log related to NUT from syslog.
> Please check the mailing lists to see if there are any other reports for
these particular models over USB. The only full dump I could find was with the
apcsmart driver: http://networkupstools.org/ddl/APC/Smart-UPS_3000_RM.html
>
> There is a "pollonly" flag that might help, but it is supposed to
be selected automatically. What does 'lsusb -vvv -d 051d:' return when
run as root?
>