Nut upsuser - Aug 2015 - Need help with Tripp Lite SMART1300LCDT NUT v2.7.3

Here are couple of things I tried.

1) Changed the USB cable.  Same problem
2) I put an old CyberPower CP550SL w/USB&SERIAL and it recognize it right
away via the USB port
I don?t know if that will give you any insight or eliminate certain things with
the Tripp Lite SMART1300LCDT or not.

Sent from Mail for Windows 10



From: Charles Lepple
Sent: Tuesday, August 18, 2015 6:37 PM
To: Johnny Wong
Cc: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] Need help with Tripp Lite SMART1300LCDT NUT v2.7.3


On Aug 18, 2015, at 9:07 PM, Johnny Wong <e430benz98 at yahoo.com>
wrote:
> 
>> Is it possible that there is another copy of the driver running in the
background? There is apparently an issue where we only write a PID file when the
driver goes into the background, and "-D" prevents that.
>  
> I don't see another usbhid-ups running ... unless its
"hidden"....  I would have to install the unhide package then....
> 
What I mean is that you can't have more than one usbhid-ups process talking
to the same UPS at one time - regardless of whether they write a PID file. In
the case of running with "-D", you would need to double-check for any
in the background (and there was a PID file named usbhid-ups-upstl1300.pid).
"ps auxww|grep [u]sbhid-ups" should show only one driver in either
case.

Still looking into the altsetting issue. I would have to shuffle a few machines
around to get a copy of 10.2 running on a box that isn't being actively used
for anything else, but maybe there is something in their source control logs.

-- 
Charles Lepple
clepple at gmail





-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150818/c4d2b5f9/attachment.html>

On Aug 19, 2015, at 12:08 AM, Johnny Wong <e430benz98 at yahoo.com>
wrote:
> 
> Here are couple of things I tried.
>  
> 1)      Changed the USB cable.  Same problem
> 2)      I put an old CyberPower CP550SL w/USB&SERIAL and it recognize
it right away via the USB port
> I don?t know if that will give you any insight or eliminate certain things
with the Tripp Lite SMART1300LCDT or not.
>  
Thanks for testing the USB cable and the other UPS - those are good data points.

I am surprised that I did not run across this thread earlier:
http://article.gmane.org/gmane.comp.monitoring.nut.user/8700 (SMART1500RM2UN
disconnects every 40-45 seconds)

I also did not see any changes in the FreeBSD source code that specifically
mention the USB alt setting (although they have an unbelievable number of
different ways to spell that). I will still try to set up a FreeBSD 10.2 box at
some point for system testing.

You might also try booting from a Linux live CD and using their version of NUT
to see if the SMART1300LCDT still disconnects. Tripp Lite has said that they
only support certain distributions of Linux (I don't recall which, but I
would assume Red Hat is among them), so if you can prove that there are problems
with a supported Linux distribution, you might be able to get warranty service.

-- 
- Charles Lepple
https://ghz.cc/charles/

I have gotten the links to the ./configure for NUT for NAS4Free


see nas4free build makefile

http://sourceforge.net/p/nas4free/code/ ... t/Makefile

config files:
http://sourceforge.net/p/nas4free/code/ ... nut/files/
I hope this give some insights
 


     On Wednesday, August 19, 2015 6:00 AM, Charles Lepple <clepple at
gmail.com> wrote:
   

 On Aug 19, 2015, at 12:08 AM, Johnny Wong <e430benz98 at yahoo.com>
wrote:
> 
> Here are couple of things I tried.
>? 
> 1)? ? ? Changed the USB cable.? Same problem
> 2)? ? ? I put an old CyberPower CP550SL w/USB&SERIAL and it recognize
it right away via the USB port
> I don?t know if that will give you any insight or eliminate certain things
with the Tripp Lite SMART1300LCDT or not.
>? 
Thanks for testing the USB cable and the other UPS - those are good data points.

I am surprised that I did not run across this thread earlier:
http://article.gmane.org/gmane.comp.monitoring.nut.user/8700 (SMART1500RM2UN
disconnects every 40-45 seconds)

I also did not see any changes in the FreeBSD source code that specifically
mention the USB alt setting (although they have an unbelievable number of
different ways to spell that). I will still try to set up a FreeBSD 10.2 box at
some point for system testing.

You might also try booting from a Linux live CD and using their version of NUT
to see if the SMART1300LCDT still disconnects. Tripp Lite has said that they
only support certain distributions of Linux (I don't recall which, but I
would assume Red Hat is among them), so if you can prove that there are problems
with a supported Linux distribution, you might be able to get warranty service.

-- 
- Charles Lepple
https://ghz.cc/charles/



  
-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150821/c4d0887a/attachment.html>

Did my last message get through?  I got a message from the list saying it
"bounced" or something like that?

Sent from Mail for Windows 10



From: Charles Lepple
Sent: Wednesday, August 19, 2015 6:00 AM
To: Johnny Wong
Cc: nut-upsuser at lists.alioth.debian.org
Subject: Re: [Nut-upsuser] Need help with Tripp Lite SMART1300LCDT NUT v2.7.3


On Aug 19, 2015, at 12:08 AM, Johnny Wong <e430benz98 at yahoo.com>
wrote:
> 
> Here are couple of things I tried.
>  
> 1)      Changed the USB cable.  Same problem
> 2)      I put an old CyberPower CP550SL w/USB&SERIAL and it recognize
it right away via the USB port
> I don?t know if that will give you any insight or eliminate certain things
with the Tripp Lite SMART1300LCDT or not.
>  
Thanks for testing the USB cable and the other UPS - those are good data points.

I am surprised that I did not run across this thread earlier:
http://article.gmane.org/gmane.comp.monitoring.nut.user/8700 (SMART1500RM2UN
disconnects every 40-45 seconds)

I also did not see any changes in the FreeBSD source code that specifically
mention the USB alt setting (although they have an unbelievable number of
different ways to spell that). I will still try to set up a FreeBSD 10.2 box at
some point for system testing.

You might also try booting from a Linux live CD and using their version of NUT
to see if the SMART1300LCDT still disconnects. Tripp Lite has said that they
only support certain distributions of Linux (I don't recall which, but I
would assume Red Hat is among them), so if you can prove that there are problems
with a supported Linux distribution, you might be able to get warranty service.

-- 
- Charles Lepple
https://ghz.cc/charles/




-------------- next part --------------
An HTML attachment was scrubbed...
URL:
<http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150822/4c6d2be4/attachment.html>

On Aug 19, 2015, at 9:00 AM, Charles Lepple <clepple at gmail.com>
wrote:
> 
> On Aug 19, 2015, at 12:08 AM, Johnny Wong <e430benz98 at yahoo.com>
wrote:
>> 
>> Here are couple of things I tried.
>> 
>> 1)      Changed the USB cable.  Same problem
>> 2)      I put an old CyberPower CP550SL w/USB&SERIAL and it
recognize it right away via the USB port
>> I don?t know if that will give you any insight or eliminate certain
things with the Tripp Lite SMART1300LCDT or not.
>> 
> 
> Thanks for testing the USB cable and the other UPS - those are good data
points.
> 
> I am surprised that I did not run across this thread earlier:
http://article.gmane.org/gmane.comp.monitoring.nut.user/8700 (SMART1500RM2UN
disconnects every 40-45 seconds)
> 
> I also did not see any changes in the FreeBSD source code that specifically
mention the USB alt setting (although they have an unbelievable number of
different ways to spell that). I will still try to set up a FreeBSD 10.2 box at
some point for system testing.
I set up a FreeBSD 10.2 system, and tested a USB MGE Evolution against NUT
v2.7.3. No USB issues so far, and it's been running since this morning.
> 
> You might also try booting from a Linux live CD and using their version of
NUT to see if the SMART1300LCDT still disconnects. Tripp Lite has said that they
only support certain distributions of Linux (I don't recall which, but I
would assume Red Hat is among them), so if you can prove that there are problems
with a supported Linux distribution, you might be able to get warranty service.
Curious to hear how this goes.

-- 
Charles Lepple
clepple at gmail