Panagiotis Kritikakos
2015-Apr-01 14:28 UTC
[Nut-upsuser] mge-shut driver fails almost after every reboot
Hello all,
OS name: FreeNAS 9.3
NUT version: 2.7.2
NUT installed method: Bundled with FreenNAS 9.3
Device: EATON 5SC 1000
(http://powerquality.eaton.com/Products-services/Backup-Power-UPS/5SC.aspx?cx=5&wtredirect=www.eaton.com/5SC&GUID=B81251A4-F34E-4373-94B3-B4FB3D0CBCA8)
Problem description:
This was originally reported as bug to FreeNAS
(https://bugs.freenas.org/issues/8049#change-41087) and was asked to
post this upstream, so here it goes.
The issue with the driver has been seen in FreeNAS 9.3-STABLE. While the
serial connection with the UPS (Eaton 5 5SC Serial with mge-shut driver)
is working initially, almost after every reboot, the driver is failing
with the message "UPS failed - Driver not connected". This was not the
case with FreeNAS 9.2 and NUT 2.7.1.
Additional information:
~# /usr/local/libexec/nut/mge-shut -DD -a ups-filesrv01
Network UPS Tools - Generic HID driver 0.38 (2.7.2)
SHUT communication driver 0.84
Warning: This is an experimental driver.
Some features may not function correctly.
0.000000 debug level is '2'
0.000901 upsdrv_initups...
0.000911 libshut_open: using port /dev/cuau0
0.001034 entering shut_synchronise()
0.037281 Communication with UPS established
0.037289 entering shut_get_descriptor(n 01, 18)
0.120208 shut_wait_ack(): ACK received
0.371873 shut_wait_ack(): ACK received
9.504230 shut_wait_ack(): Nothing received
9.589858 shut_wait_ack(): ACK received
9.742965 shut_wait_ack(): Nothing received
9.867744 shut_wait_ack(): ACK received
9.971912 - VendorID: 0463
9.971919 - ProductID: ffff
9.971923 - Manufacturer: Eaton
9.971926 - Product: unknown
9.971929 - Serial Number: unknown
9.971932 - Bus: serial
9.971935 Device matches
9.971939 entering shut_get_descriptor(n 21, 9)
13.027594 shut_wait_ack(): Nothing received
16.028593 shut_wait_ack(): Nothing received
16.055659 shut_wait_ack(): Nothing received
16.055670 Max tries reached while waiting for ACK, still getting
errors
16.055674 entering shut_synchronise()
16.197941 Unable to get HID descriptor ()
16.197949 No matching HID UPS found
Thank you in advance!
Arnaud Quette
2015-Apr-02 14:44 UTC
[Nut-upsuser] mge-shut driver fails almost after every reboot
Hello Panagiotis 2015-04-01 16:28 GMT+02:00 Panagiotis Kritikakos < panagiotis.kritikakos at nikitec.gr>:> Hello all, > > OS name: FreeNAS 9.3 > NUT version: 2.7.2 > NUT installed method: Bundled with FreenNAS 9.3 > Device: EATON 5SC 1000 (http://powerquality.eaton. > com/Products-services/Backup-Power-UPS/5SC.aspx?cx=5& > wtredirect=www.eaton.com/5SC&GUID=B81251A4-F34E-4373-94B3-B4FB3D0CBCA8) > > Problem description: > > This was originally reported as bug to FreeNAS (https://bugs.freenas.org/ > issues/8049#change-41087) and was asked to post this upstream, so here it > goes. > > The issue with the driver has been seen in FreeNAS 9.3-STABLE. While the > serial connection with the UPS (Eaton 5 5SC Serial with mge-shut driver) is > working initially, almost after every reboot, the driver is failing with > the message "UPS failed - Driver not connected". This was not the case with > FreeNAS 9.2 and NUT 2.7.1. > > Additional information: > > ~# /usr/local/libexec/nut/mge-shut -DD -a ups-filesrv01 > Network UPS Tools - Generic HID driver 0.38 (2.7.2) > SHUT communication driver 0.84 > Warning: This is an experimental driver. > Some features may not function correctly. > > 0.000000 debug level is '2' > 0.000901 upsdrv_initups... > 0.000911 libshut_open: using port /dev/cuau0 > 0.001034 entering shut_synchronise() > 0.037281 Communication with UPS established > 0.037289 entering shut_get_descriptor(n 01, 18) > 0.120208 shut_wait_ack(): ACK received > 0.371873 shut_wait_ack(): ACK received > 9.504230 shut_wait_ack(): Nothing received > 9.589858 shut_wait_ack(): ACK received > 9.742965 shut_wait_ack(): Nothing received > 9.867744 shut_wait_ack(): ACK received > 9.971912 - VendorID: 0463 > 9.971919 - ProductID: ffff > 9.971923 - Manufacturer: Eaton > 9.971926 - Product: unknown > 9.971929 - Serial Number: unknown > 9.971932 - Bus: serial > 9.971935 Device matches > 9.971939 entering shut_get_descriptor(n 21, 9) > 13.027594 shut_wait_ack(): Nothing received > 16.028593 shut_wait_ack(): Nothing received > 16.055659 shut_wait_ack(): Nothing received > 16.055670 Max tries reached while waiting for ACK, still getting > errors > 16.055674 entering shut_synchronise() > 16.197941 Unable to get HID descriptor () > 16.197949 No matching HID UPS found > > Thank you in advance! >The only diff I see between shut in 2.7.1 and 2.7.2 is the following: --- ../nut-2.7.1/drivers/libshut.c 2013-10-02 14:16:42.000000000 +0200 +++ drivers/libshut.c 2014-02-25 16:39:34.000000000 +0100 @@ -312,7 +312,7 @@ /* FIXME: add variable baudrate detection */ *upsfd = ser_open(device_path); ser_set_speed(*upsfd, device_path, B2400); - setline(*upsfd, 0); + setline(*upsfd, 1); /* initialise communication */ if (!shut_synchronise(*upsfd)) This is tied to the PnP feature, and was reverted with the following commit: https://github.com/networkupstools/nut/commit/75b0ce8b952d7c55880f7a019ba61ec05b45e6a7 Never had time to get the complete consideration on this, so I'm still lacking visibility. it's still unclear to me why it does not work for you. Is FreeNAS linux based or BSD? I've just tested a pristine 2.7.2 on Debian Jessie + 5SC700, and it works fine. would you be able to test a patch or a git branch? thanks and cheers, Arno -- Eaton Data Center Automation - Opensource Leader NUT (Network UPS Tools) Project Leader - http://www.networkupstools.org Debian Developer - http://www.debian.org Free Software Developer - http://arnaud.quette.fr -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150402/95a5733d/attachment.html>
Panagiotis Kritikakos
2015-Apr-02 14:50 UTC
[Nut-upsuser] mge-shut driver fails almost after every reboot
Hello Arno, Thanks for the quick reply. FreeNAS is FreeBSD-based. Yes, I could test a patch. As I have mentioned, this behavior is not seen at every single reboot but after most reboots. Also, some times, the connectivity can be lost without even rebooting. That is not very often can have happened a few times. Best regards, Panagiotis On 2/4/2015 5:44 ??, Arnaud Quette wrote:> Hello Panagiotis > > 2015-04-01 16:28 GMT+02:00 Panagiotis Kritikakos > <panagiotis.kritikakos at nikitec.gr > <mailto:panagiotis.kritikakos at nikitec.gr>>: > > Hello all, > > OS name: FreeNAS 9.3 > NUT version: 2.7.2 > NUT installed method: Bundled with FreenNAS 9.3 > Device: EATON 5SC 1000 > (http://powerquality.eaton.com/Products-services/Backup-Power-UPS/5SC.aspx?cx=5&wtredirect=www.eaton.com/5SC&GUID=B81251A4-F34E-4373-94B3-B4FB3D0CBCA8) > > Problem description: > > This was originally reported as bug to FreeNAS > (https://bugs.freenas.org/issues/8049#change-41087) and was asked > to post this upstream, so here it goes. > > The issue with the driver has been seen in FreeNAS 9.3-STABLE. > While the serial connection with the UPS (Eaton 5 5SC Serial with > mge-shut driver) is working initially, almost after every reboot, > the driver is failing with the message "UPS failed - Driver not > connected". This was not the case with FreeNAS 9.2 and NUT 2.7.1. > > Additional information: > > ~# /usr/local/libexec/nut/mge-shut -DD -a ups-filesrv01 > Network UPS Tools - Generic HID driver 0.38 (2.7.2) > SHUT communication driver 0.84 > Warning: This is an experimental driver. > Some features may not function correctly. > > 0.000000 debug level is '2' > 0.000901 upsdrv_initups... > 0.000911 libshut_open: using port /dev/cuau0 > 0.001034 entering shut_synchronise() > 0.037281 Communication with UPS established > 0.037289 entering shut_get_descriptor(n 01, 18) > 0.120208 shut_wait_ack(): ACK received > 0.371873 shut_wait_ack(): ACK received > 9.504230 shut_wait_ack(): Nothing received > 9.589858 shut_wait_ack(): ACK received > 9.742965 shut_wait_ack(): Nothing received > 9.867744 shut_wait_ack(): ACK received > 9.971912 - VendorID: 0463 > 9.971919 - ProductID: ffff > 9.971923 - Manufacturer: Eaton > 9.971926 - Product: unknown > 9.971929 - Serial Number: unknown > 9.971932 - Bus: serial > 9.971935 Device matches > 9.971939 entering shut_get_descriptor(n 21, 9) > 13.027594 shut_wait_ack(): Nothing received > 16.028593 shut_wait_ack(): Nothing received > 16.055659 shut_wait_ack(): Nothing received > 16.055670 Max tries reached while waiting for ACK, still > getting errors > 16.055674 entering shut_synchronise() > 16.197941 Unable to get HID descriptor () > 16.197949 No matching HID UPS found > > Thank you in advance! > > > The only diff I see between shut in 2.7.1 and 2.7.2 is the following: > > --- ../nut-2.7.1/drivers/libshut.c 2013-10-02 14:16:42.000000000 +0200 > +++ drivers/libshut.c 2014-02-25 16:39:34.000000000 +0100 > @@ -312,7 +312,7 @@ > /* FIXME: add variable baudrate detection */ > *upsfd = ser_open(device_path); > ser_set_speed(*upsfd, device_path, B2400); > - setline(*upsfd, 0); > + setline(*upsfd, 1); > > /* initialise communication */ > if (!shut_synchronise(*upsfd)) > > > This is tied to the PnP feature, and was reverted with the following > commit: > https://github.com/networkupstools/nut/commit/75b0ce8b952d7c55880f7a019ba61ec05b45e6a7 > > Never had time to get the complete consideration on this, so I'm still > lacking visibility. > it's still unclear to me why it does not work for you. Is FreeNAS > linux based or BSD? > I've just tested a pristine 2.7.2 on Debian Jessie + 5SC700, and it > works fine. > > would you be able to test a patch or a git branch? > > thanks and cheers, > Arno > -- > Eaton Data Center Automation - Opensource Leader > NUT (Network UPS Tools) Project Leader - http://www.networkupstools.org > Debian Developer - http://www.debian.org > Free Software Developer - http://arnaud.quette.fr >-------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20150402/35b8d002/attachment.html>