Brian Daniels
2011-Feb-04 21:58 UTC
[Nut-upsuser] nut unable to communicate with new APC SMX100 over USB
I'm trying to set up nut-2.6 with a SMX1000 ups unit from APC on a
CentOS 4.8 server. It's connected via USB, and Linux has detected it as
a HID device. Nut was built from source code.
T: Bus=03 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 21 Spd=12 MxCh= 0
D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 1
P: Vendor=051d ProdID=0003 Rev= 1.06
S: Manufacturer=American Power Conversion
S: Product= FW:COM 02.3 /
S: SerialNumberC:* #Ifs= 1 Cfg#= 1 Atr=60 MxPwr= 2mA
I: If#= 0 Alt= 0 #EPs= 2 Cls=03(HID ) Sub=00 Prot=00 Driver=usbhid
E: Ad=81(I) Atr=03(Int.) MxPS= 64 Ivl=32ms
E: Ad=01(O) Atr=03(Int.) MxPS= 64 Ivl=32ms
I have it configured in ups.conf as:
[apc]
driver = usbhid-ups
vendorid=051d
productid=0003
port=auto
upshid-ups is unable to communicate with the UPS, giving 'Protocol
error'. I've also tried the snapshot and 2.7 svn release with the same
results. Debug output is below, any ideas appreciated.
#./usbhid-ups -DDD -a apc
Network UPS Tools - Generic HID driver 0.35 (2.6.0)
USB communication driver 0.31
0.000000 debug level is '3'
0.000656 upsdrv_initups...
0.001123 Checking device (058F/9360) (005/002)
0.001180 - VendorID: 058f
0.001189 - ProductID: 9360
0.001197 - Manufacturer: unknown
0.001204 - Product: unknown
0.001211 - Serial Number: unknown
0.001218 - Bus: 005
0.001225 Trying to match device
0.001244 Device does not match - skipping
0.001256 Checking device (0000/0000) (005/001)
0.001279 - VendorID: 0000
0.001287 - ProductID: 0000
0.001294 - Manufacturer: unknown
0.001301 - Product: unknown
0.001308 - Serial Number: unknown
0.001315 - Bus: 005
0.001321 Trying to match device
0.001329 Device does not match - skipping
0.001338 Checking device (0000/0000) (004/001)
0.001360 - VendorID: 0000
0.001368 - ProductID: 0000
0.001375 - Manufacturer: unknown
0.001382 - Product: unknown
0.001389 - Serial Number: unknown
0.001395 - Bus: 004
0.001402 Trying to match device
0.001410 Device does not match - skipping
0.001419 Checking device (051D/0003) (003/020)
0.014186 - VendorID: 051d
0.014343 - ProductID: 0003
0.014459 - Manufacturer: American Power Conversion
0.014615 - Product: FW:COM 02.3 /
0.014737 - Serial Number: AS1018320628
0.014848 - Bus: 003
0.014981 Trying to match device
0.015118 interrupt pipe disabled (add 'pollonly' flag to
'ups.conf' to get rid of this message)
0.015375 Device matches
0.015513 failed to claim USB device: could not claim interface
0: Device or resource busy
0.032673 detached kernel driver from USB device...
0.042217 HID descriptor, method 1: (9 bytes) => 09 21 00 01 21
01 22 ad 01
0.042502 HID descriptor, method 2: (9 bytes) => 09 21 00 01 21
01 22 ad 01
0.043238 HID descriptor length 429
0.044218 Report Descriptor size = 429
0.044342 Report Descriptor: (429 bytes) => 05 84 09 04 a1 01 09
24 a1 02 85 01 09 fe
0.044543 79 02 75 08 95 01 15 00 26 ff 00 b1 22 85 02 09 ff 79
03 b1 22 85 03 09 fd
0.044808 79 01 b1 22 05 85 85 04 09 8f 79 01 b1 22 85 05 09 89
79 04 b1 22 85 06 09
0.045000 8b b1 22 09 2c b1 22 85 0e 09 83 25 64 b1 22 09 67 b1
22 85 0c 09 66 81 22
0.045381 09 66 b1 a2 85 10 09 8d b1 22 09 8e b1 22 85 0f 09 8c
b1 22 85 11 09 29 b1
0.045500 a2 85 09 09 85 75 10 27 ff ff 00 00 b1 a2 85 0d 09 68
27 ff ff 00 00 66 01
0.045629 10 55 00 81 a2 09 68 b1 a2 05 84 85 12 09 57 16 ff ff
26 ff 7f b1 a2 85 13
0.045750 09 55 75 18 17 ff ff ff ff 27 18 c5 13 00 b1 a2 05 85
85 08 09 2a 27 64 05
0.045870 00 00 16 78 00 81 22 09 2a b1 a2 05 84 85 0a 09 40 75
10 15 00 27 ff ff 00
0.045993 00 67 21 d1 f0 00 55 05 b1 22 85 0b 09 30 b1 a2 85 14
09 5a 75 08 15 01 25
0.046117 03 65 00 55 00 81 22 09 5a b1 a2 09 02 a1 02 85 07 05
85 09 44 75 01 15 00
0.046224 25 01 81 a2 09 44 b1 a2 09 45 81 a2 09 45 b1 a2 09 d0
81 a2 09 d0 b1 a2 09
0.046345 d1 81 a2 09 d1 b1 a2 09 42 81 a2 09 42 b1 a2 05 84 09
68 81 a2 09 68 b1 a2
0.046467 09 69 81 a2 09 69 b1 a2 05 85 09 43 81 a2 09 43 b1 a2
05 84 09 73 81 a2 09
0.046607 73 b1 a2 05 85 09 4b 81 a2 09 4b b1 a2 05 84 09 65 81
a2 09 65 b1 a2 05 85
0.046725 09 db 81 a2 09 db b1 a2 06 86 ff 09 80 81 a2 09 80 b1
a2 95 03 81 01 b1 01
0.046848 c0 c0 05 8c 09 01 a1 00 85 89 09 00 15 00 26 ff 00 75
08 95 3f 81 02 85 90
0.046950 09 00 15 00 26 ff 00 75 08 95 3f 91 02 c0 c0
0.047210 Using subdriver: APC HID 0.95
0.049181 Report[get]: (2 bytes) => 01 02
0.049296 Path: UPS.PowerSummary.iProduct, Type: Feature,
ReportID: 0x01, Offset: 0, Size: 8, Value: 2
0.050313 libusb_get_report: error sending control message:
Protocol error
0.050426 Can't retrieve Report 02: Protocol error
0.050545 Path: UPS.PowerSummary.iSerialNumber, Type: Feature,
ReportID: 0x02, Offset: 0, Size: 8
0.051230 libusb_get_report: error sending control message:
Protocol error
0.051335 Can't retrieve Report 03: Protocol error
0.051452 Path: UPS.PowerSummary.iManufacturer, Type: Feature,
ReportID: 0x03, Offset: 0, Size: 8
0.052228 libusb_get_report: error sending control message:
Protocol error
0.052334 Can't retrieve Report 04: Protocol error
0.052448 Path: UPS.PowerSummary.iOEMInformation, Type: Feature,
ReportID: 0x04, Offset: 0, Size: 8
0.053229 libusb_get_report: error sending control message:
Protocol error
0.053335 Can't retrieve Report 05: Protocol error
0.053449 Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature,
ReportID: 0x05, Offset: 0, Size: 8
0.054229 libusb_get_report: error sending control message:
Protocol error
0.054334 Can't retrieve Report 06: Protocol error
0.054449 Path: UPS.PowerSummary.Rechargeable, Type: Feature,
ReportID: 0x06, Offset: 0, Size: 8
0.055226 libusb_get_report: error sending control message:
Protocol error
0.055332 Can't retrieve Report 06: Protocol error
0.055447 Path: UPS.PowerSummary.CapacityMode, Type: Feature,
ReportID: 0x06, Offset: 8, Size: 8
0.056226 libusb_get_report: error sending control message:
Protocol error
0.056332 Can't retrieve Report 0e: Protocol error
0.056446 Path: UPS.PowerSummary.DesignCapacity, Type: Feature,
ReportID: 0x0e, Offset: 0, Size: 8
0.057226 libusb_get_report: error sending control message:
Protocol error
0.057331 Can't retrieve Report 0e: Protocol error
0.057433 Path: UPS.PowerSummary.FullChargeCapacity, Type:
Feature, ReportID: 0x0e, Offset: 8, Size: 8
0.058226 libusb_get_report: error sending control message:
Protocol error
0.058331 Can't retrieve Report 0c: Protocol error
0.058446 Path: UPS.PowerSummary.RemainingCapacity, Type: Input,
ReportID: 0x0c, Offset: 0, Size: 8
0.059226 libusb_get_report: error sending control message:
Protocol error
0.059332 Can't retrieve Report 0c: Protocol error
0.059435 Path: UPS.PowerSummary.RemainingCapacity, Type:
Feature, ReportID: 0x0c, Offset: 0, Size: 8
0.060227 libusb_get_report: error sending control message:
Protocol error
0.060332 Can't retrieve Report 10: Protocol error
0.060446 Path: UPS.PowerSummary.CapacityGranularity1, Type:
Feature, ReportID: 0x10, Offset: 0, Size: 8
0.061225 libusb_get_report: error sending control message:
Protocol error
0.061329 Can't retrieve Report 10: Protocol error
0.061447 Path: UPS.PowerSummary.CapacityGranularity2, Type:
Feature, ReportID: 0x10, Offset: 8, Size: 8
0.062226 libusb_get_report: error sending control message:
Protocol error
0.062331 Can't retrieve Report 0f: Protocol error
0.062445 Path: UPS.PowerSummary.WarningCapacityLimit, Type:
Feature, ReportID: 0x0f, Offset: 0, Size: 8
0.063226 libusb_get_report: error sending control message:
Protocol error
0.063331 Can't retrieve Report 11: Protocol error
0.063447 Path: UPS.PowerSummary.RemainingCapacityLimit, Type:
Feature, ReportID: 0x11, Offset: 0, Size: 8
0.064225 libusb_get_report: error sending control message:
Protocol error
0.064332 Can't retrieve Report 09: Protocol error
0.064448 Path: UPS.PowerSummary.ManufacturerDate, Type: Feature,
ReportID: 0x09, Offset: 0, Size: 16
0.065225 libusb_get_report: error sending control message:
Protocol error
0.065331 Can't retrieve Report 0d: Protocol error
0.065449 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Input,
ReportID: 0x0d, Offset: 0, Size: 16
0.066227 libusb_get_report: error sending control message:
Protocol error
0.066332 Can't retrieve Report 0d: Protocol error
0.066450 Path: UPS.PowerSummary.RunTimeToEmpty, Type: Feature,
ReportID: 0x0d, Offset: 0, Size: 16
0.073368 libusb_get_report: error sending control message:
Protocol error
0.073658 Can't retrieve Report 12: Protocol error
0.073824 Path: UPS.PowerSummary.DelayBeforeShutdown, Type:
Feature, ReportID: 0x12, Offset: 0, Size: 16
0.074229 libusb_get_report: error sending control message:
Protocol error
0.074336 Can't retrieve Report 13: Protocol error
0.074455 Path: UPS.PowerSummary.DelayBeforeReboot, Type:
Feature, ReportID: 0x13, Offset: 0, Size: 24
0.075225 libusb_get_report: error sending control message:
Protocol error
0.075330 Can't retrieve Report 08: Protocol error
0.075451 Path: UPS.PowerSummary.RemainingTimeLimit, Type: Input,
ReportID: 0x08, Offset: 0, Size: 24
0.076224 libusb_get_report: error sending control message:
Protocol error
0.076329 Can't retrieve Report 08: Protocol error
0.076446 Path: UPS.PowerSummary.RemainingTimeLimit, Type:
Feature, ReportID: 0x08, Offset: 0, Size: 24
0.077224 libusb_get_report: error sending control message:
Protocol error
0.077330 Can't retrieve Report 0a: Protocol error
0.077433 Path: UPS.PowerSummary.ConfigVoltage, Type: Feature,
ReportID: 0x0a, Offset: 0, Size: 16
0.078223 libusb_get_report: error sending control message:
Protocol error
0.078327 Can't retrieve Report 0b: Protocol error
0.078441 Path: UPS.PowerSummary.Voltage, Type: Feature,
ReportID: 0x0b, Offset: 0, Size: 16
0.079223 libusb_get_report: error sending control message:
Protocol error
0.079329 Can't retrieve Report 14: Protocol error
0.079445 Path: UPS.PowerSummary.AudibleAlarmControl, Type:
Input, ReportID: 0x14, Offset: 0, Size: 8
0.080221 libusb_get_report: error sending control message:
Protocol error
0.080326 Can't retrieve Report 14: Protocol error
0.080439 Path: UPS.PowerSummary.AudibleAlarmControl, Type:
Feature, ReportID: 0x14, Offset: 0, Size: 8
0.081222 libusb_get_report: error sending control message:
Protocol error
0.081327 Can't retrieve Report 07: Protocol error
0.081430 Path: UPS.PowerSummary.PresentStatus.Charging, Type:
Input, ReportID: 0x07, Offset: 0, Size: 1
0.082223 libusb_get_report: error sending control message:
Protocol error
0.082328 Can't retrieve Report 07: Protocol error
0.082444 Path: UPS.PowerSummary.PresentStatus.Charging, Type:
Feature, ReportID: 0x07, Offset: 0, Size: 1
0.083223 libusb_get_report: error sending control message:
Protocol error
0.083327 Can't retrieve Report 07: Protocol error
0.083430 Path: UPS.PowerSummary.PresentStatus.Discharging, Type:
Input, ReportID: 0x07, Offset: 1, Size: 1
0.084221 libusb_get_report: error sending control message:
Protocol error
0.084328 Can't retrieve Report 07: Protocol error
0.084443 Path: UPS.PowerSummary.PresentStatus.Discharging, Type:
Feature, ReportID: 0x07, Offset: 1, Size: 1
0.085223 libusb_get_report: error sending control message:
Protocol error
0.085328 Can't retrieve Report 07: Protocol error
0.085431 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type:
Input, ReportID: 0x07, Offset: 2, Size: 1
0.086221 libusb_get_report: error sending control message:
Protocol error
0.086326 Can't retrieve Report 07: Protocol error
0.086442 Path: UPS.PowerSummary.PresentStatus.ACPresent, Type:
Feature, ReportID: 0x07, Offset: 2, Size: 1
0.087220 libusb_get_report: error sending control message:
Protocol error
0.087326 Can't retrieve Report 07: Protocol error
0.087441 Path: UPS.PowerSummary.PresentStatus.BatteryPresent,
Type: Input, ReportID: 0x07, Offset: 3, Size: 1
0.088222 libusb_get_report: error sending control message:
Protocol error
0.088326 Can't retrieve Report 07: Protocol error
0.088428 Path: UPS.PowerSummary.PresentStatus.BatteryPresent,
Type: Feature, ReportID: 0x07, Offset: 3, Size: 1
0.089221 libusb_get_report: error sending control message:
Protocol error
0.089327 Can't retrieve Report 07: Protocol error
0.089442 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type: Input,
ReportID: 0x07, Offset: 4, Size: 1
0.090222 libusb_get_report: error sending control message:
Protocol error
0.090327 Can't retrieve Report 07: Protocol error
0.090444 Path:
UPS.PowerSummary.PresentStatus.BelowRemainingCapacityLimit, Type:
Feature, ReportID: 0x07, Offset: 4, Size: 1
0.091221 libusb_get_report: error sending control message:
Protocol error
0.091325 Can't retrieve Report 07: Protocol error
0.091427 Path: UPS.PowerSummary.PresentStatus.ShutdownRequested,
Type: Input, ReportID: 0x07, Offset: 5, Size: 1
0.092220 libusb_get_report: error sending control message:
Protocol error
0.092326 Can't retrieve Report 07: Protocol error
0.092441 Path: UPS.PowerSummary.PresentStatus.ShutdownRequested,
Type: Feature, ReportID: 0x07, Offset: 5, Size: 1
0.093220 libusb_get_report: error sending control message:
Protocol error
0.093326 Can't retrieve Report 07: Protocol error
0.093437 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent,
Type: Input, ReportID: 0x07, Offset: 6, Size: 1
0.094219 libusb_get_report: error sending control message:
Protocol error
0.094324 Can't retrieve Report 07: Protocol error
0.094437 Path: UPS.PowerSummary.PresentStatus.ShutdownImminent,
Type: Feature, ReportID: 0x07, Offset: 6, Size: 1
0.095219 libusb_get_report: error sending control message:
Protocol error
0.095324 Can't retrieve Report 07: Protocol error
0.095438 Path:
UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Input,
ReportID: 0x07, Offset: 7, Size: 1
0.096220 libusb_get_report: error sending control message:
Protocol error
0.096325 Can't retrieve Report 07: Protocol error
0.096440 Path:
UPS.PowerSummary.PresentStatus.RemainingTimeLimitExpired, Type: Feature,
ReportID: 0x07, Offset: 7, Size: 1
0.097219 libusb_get_report: error sending control message:
Protocol error
0.097324 Can't retrieve Report 07: Protocol error
0.097437 Path: UPS.PowerSummary.PresentStatus.CommunicationLost,
Type: Input, ReportID: 0x07, Offset: 8, Size: 1
0.098220 libusb_get_report: error sending control message:
Protocol error
0.098324 Can't retrieve Report 07: Protocol error
0.098439 Path: UPS.PowerSummary.PresentStatus.CommunicationLost,
Type: Feature, ReportID: 0x07, Offset: 8, Size: 1
0.099218 libusb_get_report: error sending control message:
Protocol error
0.099323 Can't retrieve Report 07: Protocol error
0.099436 Path: UPS.PowerSummary.PresentStatus.NeedReplacement,
Type: Input, ReportID: 0x07, Offset: 9, Size: 1
0.100217 libusb_get_report: error sending control message:
Protocol error
0.100323 Can't retrieve Report 07: Protocol error
0.100437 Path: UPS.PowerSummary.PresentStatus.NeedReplacement,
Type: Feature, ReportID: 0x07, Offset: 9, Size: 1
0.101219 libusb_get_report: error sending control message:
Protocol error
0.101325 Can't retrieve Report 07: Protocol error
0.101441 Path: UPS.PowerSummary.PresentStatus.Overload, Type:
Input, ReportID: 0x07, Offset: 10, Size: 1
0.102218 libusb_get_report: error sending control message:
Protocol error
0.102323 Can't retrieve Report 07: Protocol error
0.102437 Path: UPS.PowerSummary.PresentStatus.Overload, Type:
Feature, ReportID: 0x07, Offset: 10, Size: 1
0.103219 libusb_get_report: error sending control message:
Protocol error
0.103324 Can't retrieve Report 07: Protocol error
0.103442 Path:
UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Input,
ReportID: 0x07, Offset: 11, Size: 1
0.104218 libusb_get_report: error sending control message:
Protocol error
0.104323 Can't retrieve Report 07: Protocol error
0.104437 Path:
UPS.PowerSummary.PresentStatus.VoltageNotRegulated, Type: Feature,
ReportID: 0x07, Offset: 11, Size: 1
0.105218 libusb_get_report: error sending control message:
Protocol error
0.105323 Can't retrieve Report 07: Protocol error
0.105425 Path: UPS.PowerSummary.PresentStatus.ff860080, Type:
Input, ReportID: 0x07, Offset: 12, Size: 1
0.106218 libusb_get_report: error sending control message:
Protocol error
0.106324 Can't retrieve Report 07: Protocol error
0.106438 Path: UPS.PowerSummary.PresentStatus.ff860080, Type:
Feature, ReportID: 0x07, Offset: 12, Size: 1
0.107218 libusb_get_report: error sending control message:
Protocol error
0.107324 Can't retrieve Report 89: Protocol error
0.107438 Path: UPS.008c0001.008c0000, Type: Input, ReportID:
0x89, Offset: 0, Size: 8
0.108226 libusb_get_report: error sending control message:
Protocol error
0.108331 Can't retrieve Report 90: Protocol error
0.108433 Path: UPS.008c0001.008c0000, Type: Output, ReportID:
0x90, Offset: 0, Size: 8
0.108620 Report descriptor retrieved (Reportlen = 429)
0.108728 Found HID device
0.108839 Detected a UPS: American Power Conversion/ FW:COM 02.3 /
0.110220 libusb_get_report: error sending control message:
Protocol error
0.110331 Can't retrieve Report 0c: Protocol error
0.111216 libusb_get_report: error sending control message:
Protocol error
0.111323 Can't retrieve Report 11: Protocol error
0.112216 libusb_get_report: error sending control message:
Protocol error
0.112323 Can't retrieve Report 0f: Protocol error
0.113216 libusb_get_report: error sending control message:
Protocol error
0.113322 Can't retrieve Report 0d: Protocol error
0.114216 libusb_get_report: error sending control message:
Protocol error
0.114322 Can't retrieve Report 08: Protocol error
0.115217 libusb_get_report: error sending control message:
Protocol error
0.115324 Can't retrieve Report 0b: Protocol error
--
Brian Daniels bitmage at pobox.com
Arjen de Korte
2011-Feb-11 20:53 UTC
[Nut-upsuser] nut unable to communicate with new APC SMX100 over USB
Citeren Brian Daniels <bitmage op pobox.com>:> upshid-ups is unable to communicate with the UPS, giving 'Protocol > error'. I've also tried the snapshot and 2.7 svn release with the > same results. Debug output is below, any ideas appreciated.Could you try if the attached patch makes any difference? We've seen other reports from people having trouble communicating with their UPSes. It is also in the development version, so if it is more convenient to run that, this should be fine. Best regards, Arjen -- Please keep list traffic on the list (off-list replies will be rejected) -------------- next part -------------- A non-text attachment was scrubbed... Name: libhid.c.diff Type: text/x-diff Size: 951 bytes Desc: niet beschikbaar URL: <http://lists.alioth.debian.org/pipermail/nut-upsuser/attachments/20110211/8e6c7b8e/attachment.diff>