Nut upsuser - Jul 2006 - Tripp Lite Smart1000LCD driver problem

Thanks Kjell for the help with the build problem. Thanks for your input, 
too, Charles.

Now I have a new problem that I think has already been solved. I have 
Tripp Lite Smart1000LCD UPS (usb), but I can't get the newhidups driver 
to communicate correctly. I found a thread on the development list from 
last December where Jonathan Freedman described had a problem with this 
UPS in a thread called "Fun with TrippLite". The problem apparently
was
resolved with some help from Charles, so presumably is can work.

The command I'm trying is:
newhidups -x vendorid=09ae -x productid=2005 -DD -uroot auto

The relevant part of the output:
Checking device (09AE/2005) (001/003)
- VendorID: 09ae
- ProductID: 2005
- Manufacturer: Tripp Lite
- Product: TRIPP LITE UPS
- Serial Number: 692195 A
- Bus: 001
Trying to match device
Device matches
HID descriptor retrieved (Reportlen = 459)
Unable to get Report descriptor (-75)
No appropriate HID device found
No matching HID UPS found

In case it is helpful, lsusb -v gives the following for the UPS (trimmed 
for brevity--let me know if you want it all):
Bus 001 Device 003: ID 09ae:2005 Tripp Lite
Device Descriptor:
   bLength                18
   bDescriptorType         1
   bcdUSB               1.10
   bDeviceClass            0 (Defined at Interface level)
   bDeviceSubClass         0
   bDeviceProtocol         0
   bMaxPacketSize0         8
   idVendor           0x09ae Tripp Lite
   idProduct          0x2005
   bcdDevice            0.10
   iManufacturer           3 Tripp Lite
   iProduct                1 TRIPP LITE UPS
   iSerial                 2 692195 A
   bNumConfigurations      1
   Configuration Descriptor:
     bLength                 9
     bDescriptorType         2
     wTotalLength           34
     bNumInterfaces          1
     bConfigurationValue     1
     iConfiguration          0
     bmAttributes         0xa0
       Remote Wakeup
     MaxPower              100mA
     Interface Descriptor:
       bLength                 9
       bDescriptorType         4
       bInterfaceNumber        0
       bAlternateSetting       0
       bNumEndpoints           1
       bInterfaceClass         3 Human Interface Devices
       bInterfaceSubClass      0 No Subclass
       bInterfaceProtocol      0 None
       iInterface              0
       Endpoint Descriptor:
         bLength                 7
         bDescriptorType         5
         bEndpointAddress     0x81  EP 1 IN
         bmAttributes            3
           Transfer Type            Interrupt
           Synch Type               None
           Usage Type               Data
         wMaxPacketSize     0x0008  bytes 8 once
         bInterval              40
         HID Device Descriptor:
           bLength                 9
           bDescriptorType        33
           bcdHID               1.10
           bCountryCode            0 Not supported
           bNumDescriptors         1
           bDescriptorType        34 Report
           wDescriptorLength     618
           Report Descriptor: (length is 618)
             Item(Global): Usage Page, data= [ 0x84 ] 132
                             Power Device Page
             Item(Local ): Usage, data= [ 0x04 ] 4
                             UPS
             Item(Main  ): Collection, data= [ 0x01 ] 1
                             Application
             Item(Local ): Usage, data= [ 0x24 ] 36
                             Power Summary
             Item(Main  ): Collection, data= [ 0x02 ] 2
                             Logical
             Item(Global): Usage Page, data= [ 0x84 ] 132
                             Power Device Page
             Item(Global): Report ID, data= [ 0x28 ] 40
             Item(Local ): Usage, data= [ 0xfe ] 254
                             iProduct
---- cut ----


Thanks for any help!

Phil

What does /proc/bus/usb/devices say about the UPS?

-- 
- Charles Lepple

On 7/24/06, Phil DeBoest <phil@deboest.com> wrote:
> HID descriptor retrieved (Reportlen = 459)
> Unable to get Report descriptor (-75)
Phil,

This looks a lot like the problem mentioned here:

http://lists.alioth.debian.org/pipermail/nut-upsdev/2005-November/000318.html

Peter,

Do you know where the problem turned out to be in the aforementioned
message? If it is a wrong value for desc->wDescriptorLength, we could
start a "quirks" table, and override the descriptor length for that
particular UPS (and for some of the APCs, if we are still seeing that
problem).

-- 
- Charles Lepple

Yes, that is helpful. It seems that your Tripp Lite has different bugs
than James's. That means it will be more tricky to fix. 

In any case, I am glad to see that the driver is now working. The bugs
are minor and only affect how the voltages are displayed. 

-- Peter

Phil DeBoest wrote:
> 
> > 
> > OK, this is good, now we are getting into fixing small details. I have
> > just committed some changes to the trunk that improve debugging
> > messages and make it easier to get the information I need. Please
> > update to the new version, and then run (as root):
> > 
> > drivers/newhidups -DDD -u root your_ups@localhost >&
/tmp/logfile
> > 
> > After 2 seconds, you can hit CTRL-C. Please send the resulting log
> > file.  Note: this is one of the rare times when I actually want to see
> > the output of "-DDD". Normally, one should only use
"-DD" on this
> > list, unless specifically requested otherwise.
> > 
> > Thanks! -- Peter
> 
> Sorry this took me so long. I don't know if you still need it, but here
> are the results I got (trunk revision 501). Thanks again!
> 
> Phil
> 
> 
> debug level is '3'
> Checking device (0000/0000) (001/001)
> - VendorID: 0000
> - ProductID: 0000
> - Manufacturer: unknown
> - Product: USB UHCI-alt Root Hub
> - Serial Number: 10c0
> - Bus: 001
> Trying to match device
> Device does not match - skipping
> Checking device (09AE/2005) (001/004)
> - VendorID: 09ae
> - ProductID: 2005
> - Manufacturer: Tripp Lite
> - Product: TRIPP LITE UPS
> - Serial Number: 692195 A
> - Bus: 001
> Trying to match device
> Device matches
> HID descriptor, method 1: (9 bytes) => 09 21 10 01 00 01 22 cb 01
> HID descriptor, method 2: (9 bytes) => 09 21 10 01 00 01 22 6a 02
> Warning: two different HID descriptors retrieved (Reportlen = 459 vs. 618)
> HID descriptor retrieved (Reportlen = 618)
> Report descriptor retrieved (Reportlen = 618)
> Found HID device
> Network UPS Tools: 0.28 USB communication driver 0.28 - core 0.30 (2.1.0)
> 
> Report Descriptor size = 618
> Report Descriptor: (618 bytes) => 05 84 09 04 a1 01 09 24 a1 02 05 84 85
28
> 09 fe 75 08 95 01 26 ff 00 15 00 b1 03 85 29 09 ff b1 03 85 2b 09 fd b1 03
> 09 1a a1 02 09 40 85 30 b1 83 c0 75 08 95 01 26 ff 00 85 11 09 5a b1 82 05
> 85 95 01 75 08 26 ff 00 15 00 85 2a 09 89 b1 03 85 33 09 2c b1 03 25 64 85
> 34 09 66 81 a2 85 34 09 66 b1 a2 85 37 09 67 b1 03 05 84 09 02 a1 02 25 01
> 75 01 85 32 05 84 95 01 09 69 81 a2 09 d0 81 a2 95 03 09 44 09 45 09 4b 81
> a2 95 03 81 01 85 32 05 84 75 01 95 01 09 69 b1 a2 05 85 09 d0 b1 a2 95 03
> 09 44 09 45 09 4b b1 a2 95 03 b1 01 c0 c0 05 84 09 10 a1 02 09 12 a1 02 85
> 04 09 40 75 10 95 01 27 ff ff 00 00 b1 02 75 08 05 84 09 02 a1 02 85 23 05
> 85 75 01 25 01 95 03 09 44 09 45 09 4b b1 82 95 05 b1 01 c0 c0 05 84 95 01
> 75 08 26 ff 00 09 58 85 10 b1 82 c0 05 84 09 1e a1 02 95 01 75 08 26 ff 00
> 85 01 09 40 b1 03 85 02 09 42 b1 03 05 84 85 03 09 43 75 10 95 01 27 ff ff
> 00 00 b1 03 c0 05 84 95 01 75 08 15 00 26 ff 00 09 18 a1 02 09 20 a1 02 75
> 08 15 00 25 01 95 01 75 10 27 ff ff 00 00 15 00 85 15 09 57 b1 82 75 08 15
> 00 26 ff 00 06 ff ff 85 51 09 91 b1 82 85 52 09 92 b1 82 85 b6 09 c7 b1 82
> c0 c0 06 ff ff 09 10 a1 81 75 10 95 01 27 ff ff 00 00 85 6c 09 7d b1 03 c0
> 06 ff ff 09 15 a1 81 75 08 95 01 26 ff 00 15 00 85 96 09 c0 b1 02 75 20 85
> b4 09 d2 b1 02 75 10 85 97 09 c1 b1 02 75 08 85 98 09 c2 b1 02 75 10 85 99
> 09 c3 b1 02 85 9b 09 c5 b1 02 75 20 85 9a 09 c4 b1 02 c0 05 84 09 24 a1 02
> 85 31 09 30 75 08 95 01 26 ff 00 15 00 b1 03 c0 09 10 a1 02 09 12 a1 02 85
> 20 09 30 75 10 27 ff ff 00 00 b1 02 c0 c0 09 16 a1 02 09 1a a1 02 85 18 55
> 0f 09 30 b1 82 85 19 09 32 b1 82 c0 55 00 85 22 09 02 a1 02 75 01 95 03 25
> 01 05 84 09 63 09 6f 09 6e b1 82 95 01 b1 03 09 65 b1 82 09 6d 95 01 b1 03
> 09 67 09 62 95 02 b1 82 95 06 b1 03 95 01 09 72 b1 82 95 01 b1 03 c0 c0 05
> 84 09 18 a1 02 09 20 a1 02 75 10 95 01 15 00 27 ff ff 00 00 85 17 09 55 b1
> 82 c0 c0 c0
> Detected a UPS: Tripp Lite /TRIPP LITE UPS
> Using subdriver: TrippLite HID 0.1 (experimental)
> Report: (2 bytes) => 28 01
> Path: UPS.PowerSummary.iProduct, Type: Feature, Value: 1.000000
> Report: (2 bytes) => 29 02
> Path: UPS.PowerSummary.iSerialNumber, Type: Feature, Value: 2.000000
> Report: (2 bytes) => 2b 03
> Path: UPS.PowerSummary.iManufacturer, Type: Feature, Value: 3.000000
> Report: (2 bytes) => 30 78
> Path: UPS.PowerSummary.Input.ConfigVoltage, Type: Feature, Value:
120.000000
> Report: (2 bytes) => 11 02
> Path: UPS.PowerSummary.AudibleAlarmControl, Type: Feature, Value: 2.000000
> Report: (2 bytes) => 2a 18
> Path: UPS.PowerSummary.iDeviceChemistry, Type: Feature, Value: 24.000000
> Report: (2 bytes) => 33 02
> Path: UPS.PowerSummary.CapacityMode, Type: Feature, Value: 2.000000
> Report: (2 bytes) => 34 64
> Path: UPS.PowerSummary.RemainingCapacity, Type: Input, Value: 100.000000
> Report: (2 bytes) => 34 64
> Path: UPS.PowerSummary.RemainingCapacity, Type: Feature, Value: 100.000000
> Report: (2 bytes) => 37 64
> Path: UPS.PowerSummary.FullChargeCapacity, Type: Feature, Value: 100.000000
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Input, 
> Value: 0.000000
> Can't find object UPS.PowerSummary.PresentStatus.TLACPresent
> Path: UPS.PowerSummary.PresentStatus.TLACPresent, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.TLCharging
> Path: UPS.PowerSummary.PresentStatus.TLCharging, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.TLDischarging
> Path: UPS.PowerSummary.PresentStatus.TLDischarging, Type: Input
> Can't find object UPS.PowerSummary.PresentStatus.TLNeedReplacement
> Path: UPS.PowerSummary.PresentStatus.TLNeedReplacement, Type: Input
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.ShutdownImminent, Type: Feature, 
> Value: 0.000000
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.ACPresent, Type: Feature, Value: 
> 1.000000
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.Charging, Type: Feature, Value: 
> 1.000000
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.Discharging, Type: Feature, Value: 
> 0.000000
> Report: (2 bytes) => 32 06
> Path: UPS.PowerSummary.PresentStatus.NeedReplacement, Type: Feature, 
> Value: 0.000000
> Report: (3 bytes) => 04 0c 00
> Path: UPS.BatterySystem.Battery.ConfigVoltage, Type: Feature, Value: 
> 12.000000
> Report: (2 bytes) => 23 01
> Path: UPS.BatterySystem.Battery.PresentStatus.Charging, Type: Feature, 
> Value: 1.000000
> Report: (2 bytes) => 23 01
> Path: UPS.BatterySystem.Battery.PresentStatus.Discharging, Type: 
> Feature, Value: 0.000000
> Report: (2 bytes) => 23 01
> Path: UPS.BatterySystem.Battery.PresentStatus.NeedReplacement, Type: 
> Feature, Value: 0.000000
> Report: (2 bytes) => 10 00
> Path: UPS.BatterySystem.Test, Type: Feature, Value: 0.000000
> Report: (2 bytes) => 01 78
> Path: UPS.Flow.ConfigVoltage, Type: Feature, Value: 120.000000
> Report: (2 bytes) => 02 3c
> Path: UPS.Flow.ConfigFrequency, Type: Feature, Value: 60.000000
> Report: (3 bytes) => 03 e8 03
> Path: UPS.Flow.ConfigApparentPower, Type: Feature, Value: 1000.000000
> Report: (3 bytes) => 15 ff ff
> Path: UPS.OutletSystem.Outlet.DelayBeforeShutdown, Type: Feature, Value: 
> 65535.000000
> Report: (2 bytes) => 51 00
> Path: UPS.OutletSystem.Outlet.ffff0091, Type: Feature, Value: 0.000000
> Report: (2 bytes) => 52 00
> Path: UPS.OutletSystem.Outlet.ffff0092, Type: Feature, Value: 0.000000
> Report: (2 bytes) => b6 01
> Path: UPS.OutletSystem.Outlet.ffff00c7, Type: Feature, Value: 1.000000
> Report: (3 bytes) => 6c 05 20
> Path: UPS.ffff0010.00ff0001.ffff007d, Type: Feature, Value: 8197.000000
> Report: (2 bytes) => 96 ff
> Path: UPS.ffff0015.00ff0001.ffff00c0, Type: Feature, Value: 255.000000
> Report: (2 bytes) => b4 ff
> Path: UPS.ffff0015.00ff0001.ffff00d2, Type: Feature, Value: 255.000000
> Report: (3 bytes) => 97 ff ff
> Path: UPS.ffff0015.00ff0001.ffff00c1, Type: Feature, Value: 255.000000
> Report: (2 bytes) => 98 ff
> Path: UPS.ffff0015.00ff0001.ffff00c2, Type: Feature, Value: 255.000000
> Report: (3 bytes) => 99 ff ff
> Path: UPS.ffff0015.00ff0001.ffff00c3, Type: Feature, Value: 255.000000
> Report: (3 bytes) => 9b 03 00
> Path: UPS.ffff0015.00ff0001.ffff00c5, Type: Feature, Value: 3.000000
> Can't retrieve Report 154 (-32/32): Broken pipe
> Path: UPS.ffff0015.00ff0001.ffff00c4, Type: Feature
> Report: (3 bytes) => 31 ac 04
> Path: UPS.PowerSummary.Voltage, Type: Feature, Value: 172.000000
> Report: (3 bytes) => 20 86 00
> Path: UPS.BatterySystem.Battery.Voltage, Type: Feature, Value: 134.000000
> Report: (3 bytes) => 18 ac 04
> Path: UPS.PowerConverter.Input.Voltage, Type: Feature, Value: 119.599998
> Report: (3 bytes) => 19 57 02
> Path: UPS.PowerConverter.Input.Frequency, Type: Feature, Value: 59.900002
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.VoltageOutOfRange, Type: Feature, 
> Value: 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.Buck, Type: Feature, Value: 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.Boost, Type: Feature, Value:
0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.Overload, Type: Feature, Value: 
> 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.Used, Type: Feature, Value: 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.OverTemperature, Type: Feature, 
> Value: 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.InternalFailure, Type: Feature, 
> Value: 0.000000
> Report: (3 bytes) => 22 00 00
> Path: UPS.PowerConverter.PresentStatus.AwaitingPower, Type: Feature, 
> Value: 0.000000
> Report: (3 bytes) => 17 ff ff
> Path: UPS.OutletSystem.Outlet.DelayBeforeReboot, Type: Feature, Value: 
> 65535.000000
> Report: (2 bytes) => 34 64
> Can't find object UPS.PowerSummary.RemainingCapacityLimit
> Report: (3 bytes) => 20 85 00
> Report: (3 bytes) => 04 0c 00
> Report: (2 bytes) => 2a 18
> Report: (3 bytes) => 15 ff ff
> Report: (3 bytes) => 17 ff ff
> Report: (2 bytes) => 10 00
> hu_find_infoval: no matching INFO_* value for this HID value (0)
> 
> dstate_setflags: base variable (ups.test.result) does not exist
> Report: (2 bytes) => 11 02
> Report: (3 bytes) => 03 e8 03
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (3 bytes) => 22 00 00
> Report: (2 bytes) => 32 06
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Can't find object UPS.PowerSummary.PresentStatus.TLACPresent
> Can't find object UPS.PowerSummary.PresentStatus.TLDischarging
> Can't find object UPS.PowerSummary.PresentStatus.TLCharging
> Can't find object UPS.PowerSummary.PresentStatus.TLNeedReplacement
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 18 ac 04
> Report: (2 bytes) => 30 78
> Report: (3 bytes) => 19 56 02
> Report: (3 bytes) => 31 ac 04
> Report: (2 bytes) => 01 78
> Report: (2 bytes) => 02 3c
> Report: (2 bytes) => 10 00
> Report: (2 bytes) => 10 00
> Report: (2 bytes) => 10 00
> Report: (3 bytes) => 15 ff ff
> Report: (3 bytes) => 15 ff ff
> Report: (3 bytes) => 15 ff ff
> Report: (2 bytes) => 11 02
> Report: (2 bytes) => 11 02
> upsdrv_updateinfo...
> Report: (2 bytes) => 34 64
> Report: (3 bytes) => 20 86 00
> Report: (3 bytes) => 04 0c 00
> Report: (2 bytes) => 2a 18
> Report: (3 bytes) => 15 ff ff
> Report: (3 bytes) => 17 ff ff
> Report: (2 bytes) => 10 00
> hu_find_infoval: no matching INFO_* value for this HID value (0)
> 
> Report: (2 bytes) => 11 02
> Report: (3 bytes) => 03 e8 03
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (2 bytes) => 32 06
> Report: (3 bytes) => 22 00 00
> Report: (2 bytes) => 32 06
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 22 00 00
> Report: (3 bytes) => 18 ac 04
> Report: (2 bytes) => 30 78
> Report: (3 bytes) => 19 56 02
> Report: (3 bytes) => 31 ac 04
> Report: (2 bytes) => 01 78
> Report: (2 bytes) => 02 3c
> dstate_init: sock /var/state/ups/newhidups-tripplite@localhost open on fd 5
> upsdrv_updateinfo...
> Waiting for notifications...
> upsdrv_updateinfo...
> Waiting for notifications...
> Signal 2: exiting
> Closing device
> 
> 
> Davis Brown is committed to providing Exceptional Client Service.  For a
review of the supporting principles, go to www.lawiowa.com/about/exceptional
> 
> To ensure compliance with requirements imposed by the IRS in Circular 230,
we inform you that, unless we expressly state otherwise in this communication
(including any attachments), any tax advice contained in this communication is
not intended or written to be used, and cannot be used, for the purpose of (i)
avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing,
or recommending to another party any transaction or other matter addressed
herein.
> 
> This electronic transmission and any documents accompanying this electronic
transmission contain confidential information belonging to the sender.  This
information may be legally privileged.  The information is intended only for the
use of the individual or entity named above.  If you are not the intended
recipient, you are hereby notified that any disclosure, copying, distribution or
the taking of any action in reliance on or regarding the contents of this
electronically transmitted  information is strictly prohibited.
>