Nut upsdev - Dec 2012 - Eaton 5PX 1500i RT2U : nut does not work

Hello,

Just baught this ups to replace an Ellipse.
I've had a look at the nut hardware compatibility list, it's fully
compatible and uses the same driver as ellipse (usbhid-ups)

Here is the error I get when I "/usr/bin/upsdrvctl start" :

Network UPS Tools - UPS driver controller 2.6.5-Unversioned directory
Network UPS Tools - Generic HID driver 0.37 (2.6.5-Unversioned directory)
USB communication driver 0.31
No matching HID UPS found
Driver failed to start (exit status=1)

Using Archlinux, kernel x86_64 3.7.1

lsusb :

Bus 001 Device 002: ID 0424:2512 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 005: ID 05e3:0607 Genesys Logic, Inc. Logitech G110 Hub
Bus 003 Device 002: ID 0463:ffff MGE UPS Systems UPS
Bus 005 Device 002: ID 046d:c068 Logitech, Inc. G500 Laser Mouse
Bus 008 Device 002: ID 19be:1022
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 0424:2602 Standard Microsystems Corp. USB 2.0 Hub
Bus 001 Device 007: ID 046d:c228 Logitech, Inc.
Bus 001 Device 008: ID 046d:c229 Logitech, Inc.
Bus 001 Device 009: ID 0424:2228 Standard Microsystems Corp. 9-in-2 Card
Reader

The /dev/bus/usb/003/002 have rw access to nut group

Thanks for your help :)

Eric
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Here is the result of "usbhid-ups -a 5PX -DDD"

Network UPS Tools - Generic HID driver 0.37 (2.6.5-Unversioned directory)
USB communication driver 0.31
   0.000000    debug level is '3'
   0.000219    upsdrv_initups...
   0.163024    Checking device (0424/2512) (001/002)
   0.163057    Failed to open device, skipping. (Permission denied)
   0.163065    Checking device (05E3/0607) (001/005)
   0.163076    Failed to open device, skipping. (Permission denied)
   0.163083    Checking device (1D6B/0002) (001/001)
   0.163093    Failed to open device, skipping. (Permission denied)
   0.163099    Checking device (0424/2602) (001/006)
   0.163109    Failed to open device, skipping. (Permission denied)
   0.163116    Checking device (046D/C228) (001/007)
   0.165314    - VendorID: 046d
   0.165329    - ProductID: c228
   0.165337    - Manufacturer: unknown
   0.165343    - Product: G19 Gaming Keyboard
   0.165349    - Serial Number: unknown
   0.165354    - Bus: 001
   0.165359    Trying to match device
   0.165376    Device does not match - skipping
   0.165394    Checking device (046D/C229) (001/008)
   0.166440    - VendorID: 046d
   0.166454    - ProductID: c229
   0.166461    - Manufacturer: Logitech
   0.166467    - Product: G19 Gaming Keyboard
   0.166472    - Serial Number: unknown
   0.166477    - Bus: 001
   0.166483    Trying to match device
   0.166489    Device does not match - skipping
   0.166504    Checking device (0424/2228) (001/009)
   0.166520    Failed to open device, skipping. (Permission denied)
   0.166527    Checking device (0463/FFFF) (003/002)
   0.466626    - VendorID: 0463
   0.466642    - ProductID: ffff
   0.466649    - Manufacturer: EATON
   0.466655    - Product: Eaton 5PX
   0.466660    - Serial Number: G094C36122
   0.466666    - Bus: 003
   0.466671    Trying to match device
   0.466678    Device matches
   0.517626    HID descriptor, method 1: (9 bytes) => 09 21 10 01 21 01 22
14 0a
   0.517643    HID descriptor, method 2: (9 bytes) => 09 21 10 01 21 01 22
14 0a
   0.517651    HID descriptor length 2580
   4.519715    Unable to get Report descriptor: Connection timed out
   4.519752    Checking device (1D6B/0001) (003/001)
   4.519770    Failed to open device, skipping. (Permission denied)
   4.519778    Checking device (046D/C068) (005/002)
   4.519788    Failed to open device, skipping. (Permission denied)
   4.519795    Checking device (1D6B/0001) (005/001)
   4.519804    Failed to open device, skipping. (Permission denied)
   4.519812    Checking device (19BE/1022) (008/002)
   4.519821    Failed to open device, skipping. (Permission denied)
   4.519828    Checking device (1D6B/0001) (008/001)
   4.519838    Failed to open device, skipping. (Permission denied)
   4.519845    Checking device (1D6B/0002) (002/001)
   4.519854    Failed to open device, skipping. (Permission denied)
   4.519861    Checking device (1D6B/0001) (004/001)
   4.519871    Failed to open device, skipping. (Permission denied)
   4.519878    Checking device (1D6B/0001) (006/001)
   4.519888    Failed to open device, skipping. (Permission denied)
   4.519895    Checking device (1D6B/0001) (007/001)
   4.519905    Failed to open device, skipping. (Permission denied)
   4.519911    No appropriate HID device found
   4.519918    No matching HID UPS found


2012/12/26 Eric Favre <e.j.favre at gmail.com>
> Hello,
>
> Just baught this ups to replace an Ellipse.
> I've had a look at the nut hardware compatibility list, it's fully
> compatible and uses the same driver as ellipse (usbhid-ups)
>
> Here is the error I get when I "/usr/bin/upsdrvctl start" :
>
> Network UPS Tools - UPS driver controller 2.6.5-Unversioned directory
> Network UPS Tools - Generic HID driver 0.37 (2.6.5-Unversioned directory)
> USB communication driver 0.31
> No matching HID UPS found
> Driver failed to start (exit status=1)
>
> Using Archlinux, kernel x86_64 3.7.1
>
> lsusb :
>
> Bus 001 Device 002: ID 0424:2512 Standard Microsystems Corp. USB 2.0 Hub
> Bus 001 Device 005: ID 05e3:0607 Genesys Logic, Inc. Logitech G110 Hub
> Bus 003 Device 002: ID 0463:ffff MGE UPS Systems UPS
> Bus 005 Device 002: ID 046d:c068 Logitech, Inc. G500 Laser Mouse
> Bus 008 Device 002: ID 19be:1022
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 001 Device 006: ID 0424:2602 Standard Microsystems Corp. USB 2.0 Hub
> Bus 001 Device 007: ID 046d:c228 Logitech, Inc.
> Bus 001 Device 008: ID 046d:c229 Logitech, Inc.
> Bus 001 Device 009: ID 0424:2228 Standard Microsystems Corp. 9-in-2 Card
> Reader
>
> The /dev/bus/usb/003/002 have rw access to nut group
>
> Thanks for your help :)
>
> Eric
>
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According to your -DDD output:


On Wed, Dec 26, 2012 at 5:41 PM, Eric Favre <e.j.favre at gmail.com>
wrote:
>
>    0.163116    Checking device (046D/C228) (001/007)
>    0.165314    - VendorID: 046d
>    0.165329    - ProductID: c228
>    0.165337    - Manufacturer: unknown
>    0.165343    - Product: G19 Gaming Keyboard
>    0.165349    - Serial Number: unknown
>
Seems like it was looking at your G500 Laser Mouse (from the lsusb output):

Bus 001 Device 005: ID 05e3:0607 Genesys Logic, Inc. Logitech G110
Hub
>> Bus 003 Device 002: ID 0463:ffff MGE UPS Systems UPS
>>
>
Try changing  046d,c228 to 0463,ffff in your configuration, like so:
    driver = blazer_usb
    vendorid = 0463
    productid = ffff

Best,
Amir
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Oops, sorry, too quick to post; ignore my last message. Your correct driver
is indeed usbhid-ups, and your device was detected without the vendorid and
productid lines.

In stead, you should focus on the connection timeout (from the following
line in the -DDD output):
   4.519715    Unable to get Report descriptor: Connection timed out

Best,
Amir


On Wed, Dec 26, 2012 at 6:41 PM, Amir Yalon <yxejamir at gmail.com> wrote:
> According to your -DDD output:
>
>
> On Wed, Dec 26, 2012 at 5:41 PM, Eric Favre <e.j.favre at gmail.com>
wrote:
>
>>
>>    0.163116    Checking device (046D/C228) (001/007)
>>    0.165314    - VendorID: 046d
>>    0.165329    - ProductID: c228
>>    0.165337    - Manufacturer: unknown
>>    0.165343    - Product: G19 Gaming Keyboard
>>    0.165349    - Serial Number: unknown
>>
>
> Seems like it was looking at your G500 Laser Mouse (from the lsusb output):
>
> Bus 001 Device 005: ID 05e3:0607 Genesys Logic, Inc. Logitech G110 Hub
>>> Bus 003 Device 002: ID 0463:ffff MGE UPS Systems UPS
>>>
>>
> Try changing  046d,c228 to 0463,ffff in your configuration, like so:
>     driver = blazer_usb
>     vendorid = 0463
>     productid = ffff
>
> Best,
> Amir
>
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