Hello, my name is Torsten Koffler, a Senior Software Engineer at Nero AG (Germany). I am the manager for Windows Quality Online Services (Winqual) issues in our company. We have run into some issues where it appears that a piece of Nero software (Nero.exe 8.2.8.0) is interacting badly with a piece of nxMyFLA.dll software (nxMyFLA.dll 1.0.0.33) and causing crash reports (Average Hits per day 15, Operating System 97% Windows Vista) on our Windows Error Reporting company page. Call stack is: ... nxMyFLA+0x3e55 AudioPluginMgr+0x602b nero!CPlugAudioItem::InternalOpen(bool bStart = <Memory access error>)+0xbb [d:\dailybuild\sources\nero8_chili3_release\nero\nero\plugaudioitem.cpp @ 1842] nero!CPlugAudioItem::Preconstruct(int fPauseFlag = 1)+0x156 [d:\dailybuild\sources\nero8_chili3_release\nero\nero\plugaudioitem.cpp @ 101] nero!CPlugAudioItem::SetFilePath(wchar_t * szPath = 0x0055005c ",t䖍,t???")+0x1c [d:\dailybuild\sources\nero8_chili3_release\nero\nero\plugaudioitem.cpp @ 1801] nero!CPlugAudioItem::CPlugAudioItem(wchar_t * szSrcPath = 0x07c6b480 "")+0x1b2 [d:\dailybuild\sources\nero8_chili3_release\nero\nero\plugaudioitem.cpp @ 188] nero!CAudioIO::CreateAudioItem(wchar_t * pArgSourcePath = 0x07be5360 "", int bFirst = 0, class CAbstractSingleProgress * pProgress = 0x0012f3f4, class CAudioDoc * pAudioDoc = 0x07bae3c8, class CFileEncoding * pFileEncoding 0x00000000, int64 * plClusterSize = 0x0012f4e8, int64 * pflFreeBytes 0x0012f4f0, int * pbAbortBecauseOfCacheErr = 0x0012f514)+0x398 We should try to find a solution together and see what would be the best solution going forward. Thank you in advance. Yours sincerely / Freundliche Gruesse ********************************************************* Torsten Koffler Sen. Software Engineer Technical Leads http://www.nero.com NERO - BECAUSE TECHNOLOGY COUNTS ********************************************************* Nero AG Im Stoeckmaedle 13-15 76307 Karlsbad Germany Vorstand/ Board of Directors: Richard Lesser (CEO), Udo Eberlein (COO), Charly Lippoth (CTO) Aufsichtsratvorsitzender/ chairman of the supervisory board: Jim Corbett Amtsgericht Mannheim HRB 362519 ********************************************************* This e-mail may contain confidential and/or privileged information. If you are not the intended recipient (or have received this e-mail in error) please notify the sender immediately and destroy this e-mail. Any unauthorised copying, disclosure or distribution of the material in this e-mail is strictly forbidden. *********************************************************