Hello, no sieve SCRIPT. in the maillog say "Stored to INBOX". I don't have the maillog plugin, I install it now to track future problems. But If I backup the inbox all email (also that I cannot see) is in the mbox file. Il 20/07/2018 13:56 Sami Ketola ha scritto:>> On 20 Jul 2018, at 14.48, Fineware PM <postmaster at fineware.it> wrote: >> >> Hello, >> >> I use dovecot with dbox storage system. >> >> Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client. >> >> I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder. >> >> I try to run "doveadm force-resync -u user inbox" but nothing change. >> >> I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++ >> >> and in the mbox file for inbox I found the 2 mails arrived. >> >> How I can understand why I cannot see the messages ? or how I can recover it ? >> >> Bet regards. > > Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? > Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog > > Sami > > -- > Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :) > Clicca qui per segnalarlo come spam. [1] > Clicca qui per metterlo in blacklist [2]Links: ------ [1] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=383CA40774.A35FA [2] https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=383CA40774.A35FA -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://dovecot.org/pipermail/dovecot/attachments/20180720/4e1d0451/attachment-0001.html>
I make other test: If I dump the message file m.xxx with doveadm dump I found Detected file type: dbox file.msg_header_size = 30 file.create_stamp = 1532017559 (2018-07-19 18:25:59) offset 16: msg.size = 2252089 msg.received = 1532017559 (2018-07-19 18:25:59) msg.virtual-size = 2281418 msg.guid = 06b7dd2c97bb505b54340000193e0904 msg.orig-mailbox = INBOX if I dump the index of inbox : "doveadm -v dump example.com/user/idx/mailboxes/INBOX/dovecot.index" I don't find the message. I think is corrupted the index Il 20/07/2018 14:04 Fineware PM ha scritto:> Hello, > > no sieve SCRIPT. > > in the maillog say "Stored to INBOX". > > I don't have the maillog plugin, I install it now to track future problems. > > But If I backup the inbox all email (also that I cannot see) is in the mbox file. > > Il 20/07/2018 13:56 Sami Ketola ha scritto: > > On 20 Jul 2018, at 14.48, Fineware PM <postmaster at fineware.it> wrote: > > Hello, > > I use dovecot with dbox storage system. > > Today I receive 2 mail (I see that in the maillog ) but I don't find in INBOX using my IMAP client. > > I look in the files m.* and I find the message that I receive. But I cannot find it in any IMAP folder. > > I try to run "doveadm force-resync -u user inbox" but nothing change. > > I export all email using the command "doveadm backup -u user mbox:/tmp/mail:INDEX:/tmp/imap:LAYOUT:maildir++ > > and in the mbox file for inbox I found the 2 mails arrived. > > How I can understand why I cannot see the messages ? or how I can recover it ? > > Bet regards. > > Can you see anything in the logs related? Do you use sieve scripts? Does the user have sieve script that might have moved/deleted the message? > Do you have maillog plugin enabled to log what the users do? Can you see the user deleting the mails? https://wiki.dovecot.org/Plugins/MailLog > > Sami > > -- > Questo messaggio e' stato analizzato con Libra ESVA ed e' risultato non infetto. :) > Clicca qui per segnalarlo come spam. [1] > Clicca qui per metterlo in blacklist [2]Links: ------ [1] https://esva.fineware.it/cgi-bin/learn-msg.cgi?id=383CA40774.A35FA [2] https://esva.fineware.it/cgi-bin/learn-msg.cgi?blacklist=1&id=383CA40774.A35FA -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://dovecot.org/pipermail/dovecot/attachments/20180720/ec27d81e/attachment.html>
> On 20 Jul 2018, at 15.20, Fineware PM <postmaster at fineware.it> wrote: > > if I dump the index of inbox : > "doveadm -v dump example.com/user/idx/mailboxes/INBOX/dovecot.index" > > I don't find the message. > I think is corrupted the index > >try then running: doveadm force-resync -u user "*" Sami -------------- next part -------------- An HTML attachment was scrubbed... URL: <https://dovecot.org/pipermail/dovecot/attachments/20180720/03e4579f/attachment.html>