dovecot - Nov 2015 - sieve is working/forwarding mail - but not for all users

Hi,

we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for
some time.

Today some users informed us that they did not get mails from one
project account forwarded to there personal accounts any more.

This worked till one week ago and I cant think of any changes we made...

The project account keeps a copy of received mails.

I tried two different accounts to configure forwarding to internal and
external mail addresses which is working.

Question: Any hint or idea? How may I debug sieve forwarding?

	Thanks and regards . G?tz

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Am 25.11.2015 um 15:05 schrieb G?tz Reinicke - IT
Koordinator:
> Hi,
> 
> we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for
> some time.
> 
> Today some users informed us that they did not get mails from one
> project account forwarded to there personal accounts any more.
> 
> This worked till one week ago and I cant think of any changes we made...
> 
> The project account keeps a copy of received mails.
> 
> I tried two different accounts to configure forwarding to internal and
> external mail addresses which is working.
> 
> Question: Any hint or idea? How may I debug sieve forwarding?
> 
> 	Thanks and regards . G?tz
> 
look at the related rules and logs ( search for sieve )

i.e

http://wiki.dovecot.org/LDA/Sieve/Dovecot

...
Compile and Runtime Logging


Best Regards
MfG Robert Schetterer

-- 
[*] sys4 AG

http://sys4.de, +49 (89) 30 90 46 64
Franziskanerstra?e 15, 81669 M?nchen

Sitz der Gesellschaft: M?nchen, Amtsgericht M?nchen: HRB 199263
Vorstand: Patrick Ben Koetter, Marc Schiffbauer
Aufsichtsratsvorsitzender: Florian Kirstein

Hi,

to how many addresses do you redirect the incoming mails?
Could it be that you hit the "sieve_max_redirects = n" configuration
parameter?

Regards
Urban

Am 25.11.2015 um 15:05 schrieb G?tz Reinicke - IT
Koordinator:
> Hi,
> 
> we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running for
> some time.
> 
> Today some users informed us that they did not get mails from one
> project account forwarded to there personal accounts any more.
> 
> This worked till one week ago and I cant think of any changes we made...
> 
> The project account keeps a copy of received mails.
> 
> I tried two different accounts to configure forwarding to internal and
> external mail addresses which is working.
> 
> Question: Any hint or idea? How may I debug sieve forwarding?
> 
> 	Thanks and regards . G?tz
>

Thanks all,

found a config file with the adjusted sieve_max_redirects which was
saved during an update.

	Regards . G?tz
Am 25.11.15 um 15:32 schrieb Urban Loesch:
> Hi,
> 
> to how many addresses do you redirect the incoming mails?
> Could it be that you hit the "sieve_max_redirects = n"
configuration parameter?
> 
> Regards
> Urban
> 
> Am 25.11.2015 um 15:05 schrieb G?tz Reinicke - IT Koordinator:
>> Hi,
>>
>> we have dovecot-ee-2.2.18.2 and pigeonhole/managesieve 0.4.8 running
for
>> some time.
>>
>> Today some users informed us that they did not get mails from one
>> project account forwarded to there personal accounts any more.
>>
>> This worked till one week ago and I cant think of any changes we
made...
>>
>> The project account keeps a copy of received mails.
>>
>> I tried two different accounts to configure forwarding to internal and
>> external mail addresses which is working.
>>
>> Question: Any hint or idea? How may I debug sieve forwarding?
>>
>> 	Thanks and regards . G?tz
>>


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