Running Dovecot version 1.0.10 on Ubuntu Server 8.04 amd64 (ext3).
Some users have emails that will not go away. They delete them and the
message is moved to the trash folder only to reappear when the mailbox
is refreshed. Moving the message manually to another folder has the
same effect. We are running Thunderbird as our email client, though I
have tried using other clients to remove the messages.
Here is my config:
# 1.0.10: /etc/dovecot/dovecot.conf
log_timestamp: %Y-%m-%d %H:%M:%S
protocols: imap imaps pop3 pop3s
login_dir: /var/run/dovecot/login
login_executable(default): /usr/lib/dovecot/imap-login
login_executable(imap): /usr/lib/dovecot/imap-login
login_executable(pop3): /usr/lib/dovecot/pop3-login
login_greeting_capability(default): yes
login_greeting_capability(imap): yes
login_greeting_capability(pop3): no
mail_privileged_group: mail
mail_location: maildir:/home/%u/Maildir
mail_executable(default): /usr/lib/dovecot/imap
mail_executable(imap): /usr/lib/dovecot/imap
mail_executable(pop3): /usr/lib/dovecot/pop3
mail_plugin_dir(default): /usr/lib/dovecot/modules/imap
mail_plugin_dir(imap): /usr/lib/dovecot/modules/imap
mail_plugin_dir(pop3): /usr/lib/dovecot/modules/pop3
imap_client_workarounds(default): tb-extra-mailbox-sep
imap_client_workarounds(imap): tb-extra-mailbox-sep
imap_client_workarounds(pop3): outlook-idle
pop3_uidl_format(default):
pop3_uidl_format(imap):
pop3_uidl_format(pop3): %08Xu%08Xv
auth default:
passdb:
driver: pam
userdb:
driver: passwd
#End dovecot.conf
Thanks in advance.
--
Karl Davenport
WaveCom Communications
karl at wavecom-it.com
435-656-0972
Karl Davenport put forth on 9/22/2010 11:24 AM:> Running Dovecot version 1.0.10 on Ubuntu Server 8.04 amd64 (ext3). > > Some users have emails that will not go away. They delete them and the > message is moved to the trash folder only to reappear when the mailbox > is refreshed. Moving the message manually to another folder has the > same effect. We are running Thunderbird as our email client, though I > have tried using other clients to remove the messages.IIRC, by default, Thunderbird only performs expunge and trash folder emptying upon exit (though it's configurable with a check box), so anything in the trash will be there until closing TB. If you'd like emails to be deleted immediately, set "When I delete a message:" to "Remove it immediately" in the "Tools->Account Settings->Server Settings" tab _instead of_ "Move it to this folder [Trash]". Also, worthy of note, is that TB's "Trash" is a local folder by default, NOT an IMAP folder. So if the trash isn't emptying properly, it can't be a Dovecot issue, as the Trash folder is on the local hard disk (unless some genius admin relocated everyone's Trash folder to IMAP storage or a network share via some ill advised group policy etc). -- Stan
On Wed, 2010-09-22 at 10:24 -0600, Karl Davenport wrote:> Running Dovecot version 1.0.10 on Ubuntu Server 8.04 amd64 (ext3).That's a bit old version. If it's a Dovecot bug, it's probably fixed in a newer version already.> Some users have emails that will not go away. They delete them and the > message is moved to the trash folder only to reappear when the mailbox > is refreshed. Moving the message manually to another folder has the > same effect. We are running Thunderbird as our email client, though I > have tried using other clients to remove the messages.Do you use mbox format? Do you have any error messages in logs (http://wiki.dovecot.org/Logging)?