Hello Some users had occasionally a problem with Thunderbird , some random emails with attachement(s) cannot be read anymore the email appears empty and TB seems to enter in an infinite loop saying it is downloading the message The only solution I found was : 1 - stop thunderbird on the client machine 2 - remove the .imap user's directory 3 - restart thunderbird on the client machine After doing that all emails re-appear normally and attachements are readable/downloadable again. ALL our clients use the IMAP(S) protocol. Anyone had the same problem ? Thanks F
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Fri, 25 Jun 2010, Frank Bonnet wrote:> Some users had occasionally a problem with Thunderbird , some random emails > with attachement(s) cannot be read anymoreYep.> the email appears emptythat one, too> and TB seems to enter in an infinite loop > saying it is downloading the messagethat one in two cases: 1) after I hit the memory limit in Dovecot causing it to crash and Thunderbird happily continues forever to wait for a response. 2) thunderbird opened too many simultaneous connections to the server. I do not remember where they would blocked or terminated, but in some cases thunderbird did not seem to detect this failure> After doing that all emails re-appear normally and attachements > are readable/downloadable again.In my case the local cache was broken, so any action to rebuilt it was helpful: + delete the local mbox-cache file + hit the "Reindex" button of the folder properties of newer versions of Thunderbird Regards, - -- Steffen Kaiser -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) iQEVAwUBTCSarr+Vh58GPL/cAQIe1Qf/TvATE+msFb5XIODHBaOxlBiG5kENnU2+ MUlbJit00CUp2vTLXopm7M/cetd+zGp81G5uP2xGMmpJfYKXXh0dLW0zLRdhvUJi Slz7Z2hiFV0bIF2Zx4CQqoRn6kRuLL0nj9+jDJR2eYkBt5LM0/z6cTCXIJqk5gOZ Qr+jWjbk5k1EKR9T+ka8HmD+DLcnqcUluoxwvgOJBL01Yqk4/4b0TPlivpPK9AQ1 3+zYjCexJomImiKlwwsAjaVpddh7CI19fpD8rBzadxFJqmotCfQ/zIinRsW5ScH8 k7+WbZHQi+jFIFzJeFaGv8R1Xu91cWAgOoaQvumDsqz+fpKdvTSh8A==BRDt -----END PGP SIGNATURE-----
On 2010-06-25 7:48 AM, Frank Bonnet wrote:> Some users had occasionally a problem with Thunderbird , some random > emails with attachement(s) cannot be read anymore > the email appears empty and TB seems to enter in an infinite loop > saying it is downloading the message > > The only solution I found was : > > 1 - stop thunderbird on the client machine > 2 - remove the .imap user's directory > 3 - restart thunderbird on the client machine > > After doing that all emails re-appear normally and attachements > are readable/downloadable again. > > ALL our clients use the IMAP(S) protocol. > > Anyone had the same problem ?Yes, this is a known bug that is fixed in 3.1... An easier fix is to simply drag the problem message to a different folder - you can usually open the attachment right away, but often only once before the local copy gets corrupted again. I created a _Temp folder for our users having this problem. Sometimes you'd have to rebuild the index on that folder, even more than once. Then you could move the message back to the Inbox (or wherever it was). I seemed to notice this was mostly a problem with messages sent from Outlook clients. Anyway - update to 3.1 and the problem is gone. -- Best regards, Charles
Noel Butler
2010-Jul-08 08:00 UTC
[Dovecot] system v. virtual mailboxes, was Re: Thunderbird problem
On Thu, 2010-07-08 at 08:42 +0200, Patrick Ben Koetter wrote:> * Noel Butler <dovecot at dovecot.org>: > > *sigh* > > > > are you really this stupid or just trolling ? > > Seriously, I think you should all go offlist with your insults. Stop stealing > other peoples attention with your dogmatic positions. Obviously you seem to > have opposite positions and all of you seem to have a strong opinion why you > take them. Stop trying to persuade the other to adopt your position. Accept > that there are people who are different. > > I am asking the list operator to close this thread. > > p at rick >Ahhh, so your quite happy to continue with diatribe on-list though? I see, yes, I see exactly where you come from. Most people ceased reading this thread a long time anyway., Also, I aint trying to pursuade anyone to do anything, it be them who seek to change me, not that I care whatr they, or you think