CentOS - Jun 2008 - How/when to file bugs on upstream bugzilla?

I've hit a bug since upgrading from 5.1 to 5.2 that involves the screen 
blanking when I shut the lid on a Dell Latitude D820 notebook.  It 
doesn't come back on correctly when I open the lid, and instead crashes 
X.  I've filed a bug on bugs.centos.org that describes the problem 
(#2910), and was requested to file a bug on bugzilla.redhat.com.

I've filed bugs on Red Hat's system before, but always after reproducing
the problem using genuine RHEL.  In this case, I can't practically 
reload my notebook with RHEL 5.2, so I'm wondering how to report this 
bug to Red Hat.  I'm afraid of it getting rejected outright since it's 
not RHEL, but on the other hand I could see where the collected 
information could be useful to them if the bug report is written well...

Any advice on this?  I didn't see anything on the CentOS wiki or FAQ as 
to how or when to use upstream's bug system.

thanks!
Greg

On Friday 27 June 2008 18:58, Greg Bailey wrote:
> I've hit a bug since upgrading from 5.1 to 5.2 that involves the screen
> blanking when I shut the lid on a Dell Latitude D820 notebook.  It
> doesn't come back on correctly when I open the lid, and instead crashes
> X.  I've filed a bug on bugs.centos.org that describes the problem
> (#2910), and was requested to file a bug on bugzilla.redhat.com.
>
> I've filed bugs on Red Hat's system before, but always after
reproducing
> the problem using genuine RHEL.  In this case, I can't practically
> reload my notebook with RHEL 5.2, so I'm wondering how to report this
> bug to Red Hat.  I'm afraid of it getting rejected outright since
it's
> not RHEL, but on the other hand I could see where the collected
> information could be useful to them if the bug report is written well...
>
> Any advice on this?  I didn't see anything on the CentOS wiki or FAQ as
> to how or when to use upstream's bug system.
>
I always report first to the distro.  If it appears to be an upstream problem 
you will be asked to report it upstream.  That way you can be sure that the 
relevant person sees it :-)

Anne

Greg Bailey wrote:
> Any advice on this?  I didn't see anything on the CentOS wiki or FAQ as
> to how or when to use upstream's bug system.
Maybe we should add something to the wiki about this, and even in the 
FAQ's since people are likely to ask about this and they do.

Basically, as Anne said : file it with the distro, if you were then 
requested to file it upstream as well, the request would have come from 
someone who has looked at and confirmed its not a CentOS induced issue.

Also there are packages that CentOS carries that dont come from Redhat.

-- 
Karanbir Singh
CentOS Project { http://www.centos.org/ }
irc: z00dax, #centos at irc.freenode.net