Kevin Larsen <kevin.larsen at pioneerballoon.com> schrieb:> What kind of phone are we talking about, both yours that works and your > wife's that does not?Right!> Can you ping the unreachable phone and does it respond to a ping?I can ping both phones from the VM> Many phones will have a network test function built in to them to help you > determine if the phone is properly connected to the network.Unfortunately not that... I tried with Twinkle from my PC, using the same account of my wife (configured IDENTICALLY to my account, just another username). It don't work... I presume, I configured something wrong in Asterisk...> Do you see anything in the asterisk logs or the logs of the phone itself > (providing the phone puts logs somewhere) that indicate a failure to > register or to resolve the ip address of the asterisk server?Unfortunately not... Just UNREACHABLE... Thanks Luca Bertoncello (lucabert at lucabert.de)
> > What kind of phone are we talking about, both yours that works andyour> > wife's that does not? > > Right! > > > Can you ping the unreachable phone and does it respond to a ping? > > I can ping both phones from the VM > > > Many phones will have a network test function built in to them to helpyou> > determine if the phone is properly connected to the network. > > Unfortunately not that... > I tried with Twinkle from my PC, using the same account of my wife > (configured IDENTICALLY to my account, just another username). It don't > work... > I presume, I configured something wrong in Asterisk... > > > Do you see anything in the asterisk logs or the logs of the phoneitself> > (providing the phone puts logs somewhere) that indicate a failure to > > register or to resolve the ip address of the asterisk server? > > Unfortunately not... Just UNREACHABLE...Can you post the Manufacturer and Model of your phones (both of them if they are different)? That will help us look up what diagnostics/log files there might be on the phones. Does the Twinkle software on the PC show any error messages? If you watch the CLI in asterisk, does anything go by in there regarding a failed registration? If I get one of my phones programmed with an incorrect username/secret, it will try to register with the server, but can't. Those failed registrations do show up in the CLI. Double check that you are not mistyping the credentials somewhere. If you do post the relevant parts of your config in here, you might want to obscure the secret. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20150528/00863b8f/attachment.html>
Kevin Larsen <kevin.larsen at pioneerballoon.com> schrieb:> Can you post the Manufacturer and Model of your phones (both of them if > they are different)? That will help us look up what diagnostics/log files > there might be on the phones.Of course! My phone is a Thomson ST2022 and my wife has a KE1020A> Does the Twinkle software on the PC show any error messages?Nope, just trying and then say "unable to connect"...> If you watch the CLI in asterisk, does anything go by in there regarding a > failed registration? If I get one of my phones programmed with an > incorrect username/secret, it will try to register with the server, but > can't. Those failed registrations do show up in the CLI.That's very strange... I expected these errors, but in the console I can't see anything... SOMETIMES, but just sometimes, if the phone of my wife tries to connect, I see something like "connecting from 192.168.200.11" (I can't find the error message anymore), and then: [May 28 21:46:27] NOTICE[3592] chan_sip.c: Peer '00493512222222' is now UNREACHABLE! Last qualify: 0> Double check that you are not mistyping the credentials somewhere. If you > do post the relevant parts of your config in here, you might want to > obscure the secret.Which part of the configuration do you need? Thanks Luca Bertoncello (lucabert at lucabert.de)