Are the phones exposed to the internet (even using NAT)? If so there is a good
chance these calls are not coming through your PBX but are coming in direct from
someone, usually scammers.
Polycom has a config option to disable accepting calls from unknown devices. No
idea if Cisco has something similar.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces
at lists.digium.com] On Behalf Of Todd R.
Sent: Wednesday, March 11, 2015 1:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Caller ID Names
To be sure you could setup a soft phone and see if the caller ID name comes in
correctly.
On Mar 10, 2015, at 8:41 AM, Jordan Cook - Gyron Networks <jordan.cook at
gyron.net<mailto:jordan.cook at gyron.net>> wrote:
Hi,
In my dialplan I have the following line.
same => n,Set(CALLERID(name)=Support)
I am expecting this to always set the caller id name to ?Support? - however, we
are getting calls come in as ?Anonymous? with the number as something like
?unknown at unknown?
We?re using Cisco 7945 phones ? I possibly wonder if they are displaying this
rather than asterisk not changing it?
Anyone had similar experiences before?
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in error, please notify us and remove it from your system.
Gyron may monitor email traffic data and the content of email for the purposes
of security and staff training.
Gyron Internet Ltd is a limited company registered in England and Wales.
Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel
Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark.
Gyron is a Deloitte Technology Fast 50 ranked company.
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> -----Original Message----- > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- > bounces at lists.digium.com] On Behalf Of Eric Wieling > Sent: 11 March 2015 17:34 > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Caller ID Names > > Are the phones exposed to the internet (even using NAT)? If so there is a > good chance these calls are not coming through your PBX but are coming in > direct from someone, usually scammers. > > > > Polycom has a config option to disable accepting calls from unknown devices. > No idea if Cisco has something similar. > > > > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users- > bounces at lists.digium.com] On Behalf Of Todd R. > Sent: Wednesday, March 11, 2015 1:18 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Re: [asterisk-users] Caller ID Names > > > > To be sure you could setup a soft phone and see if the caller ID name comes > in correctly.From a softphone (x-lite) the caller id information comes through as anonymous at anonymous.invalid These are also valid calls - If I disable outbound CLID on my mobile and call in - this happens. However it works fine on calls where I send caller id information. This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. Gyron is a Deloitte Technology Fast 50 ranked company.
> > From a softphone (x-lite) the caller id information comes through as > anonymous at anonymous.invalid > > These are also valid calls - If I disable outbound CLID on my mobile and call in - > this happens. However it works fine on calls where I send caller id > information. >Okay, just figured this out - needed to do Set(CALLERID(num-pres)=allowed) Thanks for your help with narrowing this down This message may be private and confidential. If you have received this message in error, please notify us and remove it from your system. Gyron may monitor email traffic data and the content of email for the purposes of security and staff training. Gyron Internet Ltd is a limited company registered in England and Wales. Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark. Gyron is a Deloitte Technology Fast 50 ranked company.