asterisk users - Jan 2015 - Polycom SoundStation 6000 Dropping Registration

Hello,

I'm having a problem with a few Polycom SoundStation 6000s. Everything works
fine, but they drop registration to asterisk after about maybe 30 minutes - the
phone does not re-try to register and if you try to dial out on the phone it
says "URI Dialing is Disabled"

Has anyone else had this issue? I'm running asterisk 11.7.0.


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Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel
Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark.

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asterisk-users-bounces at lists.digium.com wrote on 01/23/2015 10:24:24
AM:
> Hello,
> 
> I'm having a problem with a few Polycom SoundStation 6000s. 
> Everything works fine, but they drop registration to asterisk after 
> about maybe 30 minutes ? the phone does not re-try to register and 
> if you try to dial out on the phone it says ?URI Dialing is Disabled?
> 
> Has anyone else had this issue? I'm running asterisk 11.7.0.
We run a variety of 5000, 6000, and 7000 series Soundstations running 
Asterisk 11.6.0 and the phones are at 4.0.3.7562. We do not see these 
registration issues.
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I encountered a bug in some Polycom models where it would refuse to register to
a domain that started with a number (e.g 3something.voip.com). Could that be
applicable here?

Regards,
Patrick.

From: Jordan Cook - Gyron Networks <jordan.cook at
gyron.net<mailto:jordan.cook at gyron.net>>
Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at lists.digium.com<mailto:asterisk-users at
lists.digium.com>>
Date: Friday, 23 January 2015 16:24
To: "asterisk-users at lists.digium.com<mailto:asterisk-users at
lists.digium.com>" <asterisk-users at
lists.digium.com<mailto:asterisk-users at lists.digium.com>>
Subject: [asterisk-users] Polycom SoundStation 6000 Dropping Registration [Spam
score:11%]

Hello,

I'm having a problem with a few Polycom SoundStation 6000s. Everything works
fine, but they drop registration to asterisk after about maybe 30 minutes ? the
phone does not re-try to register and if you try to dial out on the phone it
says ?URI Dialing is Disabled?

Has anyone else had this issue? I'm running asterisk 11.7.0.


This message may be private and confidential. If you have received this message
in error, please notify us and remove it from your system.

Gyron may monitor email traffic data and the content of email for the purposes
of security and staff training.

Gyron Internet Ltd is a limited company registered in England and Wales.
Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel
Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark.

Gyron is a Deloitte Technology Fast 50 ranked company.
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> We run a variety of 5000, 6000, and 7000 series Soundstations running
> Asterisk 11.6.0 and the phones are at 4.0.3.7562. We do not see these
> registration issues.
Would you be willing to send the configuration from asterisk for this?


This message may be private and confidential. If you have received this message
in error, please notify us and remove it from your system.

Gyron may monitor email traffic data and the content of email for the purposes
of security and staff training.

Gyron Internet Ltd is a limited company registered in England and Wales.
Registered number: 4239332. Registered office: 3 Centro, Boundary Way, Hemel
Hempstead, HP2 7SU. VAT reg no 804 2532 63. Gyron is a registered trademark.

Gyron is a Deloitte Technology Fast 50 ranked company.