asterisk users - Oct 2013 - Asterisk-12 issue after successful installation

Hi Team,

I have installed asterisk-12 Beta but when I try to asterisk start then get
below issue.

*[root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]# asterisk  -r
asterisk: error while loading shared libraries: libjansson.so.4: cannot
open shared object file: No such file or directory
[root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]#*


-- 

Thanks and regards

 Virendra Bhati
+91-9718500594
+91-9250078532

E-mail-: virbhati at gmail.com
Skype id:- virbhati2
New Delhi(India)
[image: View my profile on
LinkedIn]<http://in.linkedin.com/pub/virendra-bhati/6/a30/755>
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Hello,

is a 64bit installation?

Maybe Asterisk looking for the file on /usr/lib64 and you have this file 
on /usr/lib. In this case create a symbolic link to /usr/lib64

Regards

El 21/10/2013 07:26, virendra bhati escribi?:
> Hi Team,
>
> I have installed asterisk-12 Beta but when I try to asterisk start 
> then get below issue.
>
> *[root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]# asterisk  -r
> asterisk: error while loading shared libraries: libjansson.so.4: 
> cannot open shared object file: No such file or directory
> [root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]#*
>
>
> -- 
>
> Thanks and regards
>
>  Virendra Bhati
> +91-9718500594
> +91-9250078532
>
> E-mail-: virbhati at gmail.com <mailto:virbhati at gmail.com>
> Skype id:- virbhati2
> New Delhi(India)
> View my profile on LinkedIn 
> <http://in.linkedin.com/pub/virendra-bhati/6/a30/755>
>
>
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On Monday 21 October 2013, virendra bhati wrote:
> Hi Team,
> 
> I have installed asterisk-12 Beta but when I try to asterisk start then get
> below issue.
> 
> *[root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]# asterisk  -r
> asterisk: error while loading shared libraries: libjansson.so.4: cannot
> open shared object file: No such file or directory
> [root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]#*
Did you build it yourself from Source Code, or did you install someone
else's
pre-compiled package?  If the latter, the packager may have omitted a 
dependency.  It happens from time to time.  You probably need to install a -
dev or -devel package  (what distro are you running?)

What do you get for
# ldd /usr/sbin/asterisk
?

-- 
AJS

Answers come *after* questions.

On Mon, Oct 21, 2013 at 7:26 AM, virendra bhati <virbhati at gmail.com>
wrote:
> Hi Team,
>
> I have installed asterisk-12 Beta but when I try to asterisk start then
> get below issue.
>
> *[root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]# asterisk  -r
> asterisk: error while loading shared libraries: libjansson.so.4: cannot
> open shared object file: No such file or directory
> [root at cs-gb-pwr-1-04 asterisk-12.0.0-beta1]#*
>
>
So, as a specific answer to the original question, the proper resolution to
this issue, assuming you manually installed libjansson, is the following,
pulled from the install_prereq scripts:

echo "/usr/local/lib" > /etc/ld.so.conf.d/usr_local.conf
/sbin/ldconfig

This worked for me on a fresh CentOS 6.4 installation where I didn't use
the install_prereq script, and thus was having your same issue.  Hope this
helps someone in the future!

--
Thanks,
Warren Selby, dCAP
http://www.SelbyTech.com <http://www.selbytech.com>
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