Deka, Rajib IN MAA SL
2013-Jun-11 06:00 UTC
[asterisk-users] announcement to be played for attended transfer call
Hello List, I want to play an announcement for attended transfer calls. For example, "A" calls "B", "B" answers the call and transfers (attended) to "C" - once transfer is complete "B" should hear an announcement saying "you call has been transferred". Is there any configuration in asterisk to implement this behavior? I have not used asterisk Transfer Dialplan application or feature.conf for configuring the transfer; however I am using SIP REFER from UA to request the transfer. Regards, Rajib -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130611/f79f66d4/attachment.htm>
jg
2013-Jun-11 10:27 UTC
[asterisk-users] announcement to be played for attended transfer call
While B is talking to C, A is enjoying MOH. You could install a musicclass that starts with "Your are being...". Playing an announcement like "Your call has been..." to A after C has accepted the call is probably not a good idea, because C has to wait until the the announcement has finished. In environments where callers are announced to C, C would typically not want to wait for A---believe me. jg