Hi all, I'm trying to setup a Quiz/feedback for caller of call center when a
agent hangup.
I use Asterisk 1.8.16 and I'm trying with Queue and Dial with options c and
g but every time I try to play something I got:
-- Executing [301 at from-test:1] Dial("SIP/300-00000045",
"SIP/301,60,rjtTg") in new stack
-- Called SIP/301
-- SIP/301-00000046 is ringing
-- SIP/301-00000046 answered SIP/300-00000045
-- Auto fallthrough, channel 'SIP/300-00000045' status is
'ANSWER'
-- Executing [h at from-test:1] Goto("SIP/300-00000045",
"play,s,1") in new stack
-- Goto (play,s,1)
-- Executing [s at play:1] NoOp("SIP/300-00000045",
"play") in new stack
-- Executing [s at play:2] SayDigits("SIP/300-00000045",
"123579") in new stack
[Feb 21 10:35:00] WARNING[31945]: file.c:833 ast_readaudio_callback: Failed to
write frame
-- <SIP/300-00000045> Playing 'digits/1.ulaw' (language
'en')
== Spawn extension (play, s, 2) exited non-zero on 'SIP/300-00000045'
This is my dialplan:
[from-test]
exten => _X.,1,Dial(SIP/${EXTEN},60,rjtTg)
exten => h,1,Goto(play,s,1)
[play]
exten => s,1,Noop(play)
exten => s,2,Saydigits(123579)
Anyone can help me?
Thanks
Enrico.
--
--
Pasqualotto Enrico
cell. +39 3473292620
skype://epasqualotto :: http://www.linkedin.com/in/epasqualotto
http://www.netspin.it :: e.pasqualotto at netspin.it
2013/2/21 Enrico Pasqualotto <e.pasqualotto at netspin.it>> Hi all, I'm trying to setup a Quiz/feedback for caller of call center when > a agent hangup. > I use Asterisk 1.8.16 and I'm trying with Queue and Dial with options c > and g but every time I try to play something I got: > > -- Executing [301 at from-test:1] Dial("SIP/300-00000045", > "SIP/301,60,rjtTg") in new stack > -- Called SIP/301 > -- SIP/301-00000046 is ringing > -- SIP/301-00000046 answered SIP/300-00000045 > -- Auto fallthrough, channel 'SIP/300-00000045' status is 'ANSWER' > -- Executing [h at from-test:1] Goto("SIP/300-00000045", "play,s,1") in > new stack > -- Goto (play,s,1) > -- Executing [s at play:1] NoOp("SIP/300-00000045", "play") in new stack > -- Executing [s at play:2] SayDigits("SIP/300-00000045", "123579") in > new stack > [Feb 21 10:35:00] WARNING[31945]: file.c:833 ast_readaudio_callback: > Failed to write frame > -- <SIP/300-00000045> Playing 'digits/1.ulaw' (language 'en') > == Spawn extension (play, s, 2) exited non-zero on 'SIP/300-00000045' > > This is my dialplan: > > [from-test] > exten => _X.,1,Dial(SIP/${EXTEN},60,rjtTg) > exten => h,1,Goto(play,s,1) > > [play] > exten => s,1,Noop(play) > exten => s,2,Saydigits(123579) > > > Anyone can help me? > > Thanks > > Enrico. > >If you choose to go with the Dial command and use the "g" option, you have not to use the "h" extension, but just provide a next priority. Your dialplan has to be: [from-test] exten => _X.,1,Dial(SIP/${EXTEN},60,rjtTg) *exten => _X.,2,Goto(play,s,1)* [play] exten => s,1,Noop(play) exten => s,2,Saydigits(123579) Leandro -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20130221/76553ab6/attachment.htm>
On Thursday 21 February 2013, Enrico Pasqualotto wrote:> Hi all, I'm trying to setup a Quiz/feedback for caller of call center when > a agent hangup. I use Asterisk 1.8.16 and I'm trying with Queue and Dial > with options c and g but every time I try to play something I got: > ..... stuff deleted ..... > This is my dialplan: > > [from-test] > exten => _X.,1,Dial(SIP/${EXTEN},60,rjtTg) > exten => h,1,Goto(play,s,1) > > [play] > exten => s,1,Noop(play) > exten => s,2,Saydigits(123579) > > > Anyone can help me?By the time you reach extension h, it's too late for playing audio; the call has already been hung up, and the process of freeing up resources has begun. If you are using the g modifier to the Dial() command then the call doesn't jump to extension h, but carries on with the next step if the far end hangs up. So what you probably want is something more like this: [from-test] exten => _X.,1,Dial(SIP/${EXTEN},60,rjtTg) exten => _X.,2,Noop(play) exten => _X.,3,Saydigits(123579) -- AJS Answers come *after* questions.