asterisk users - Nov 2012 - asterisk 1.8.13.1 -- how to limit voicemail emails when the caller hangs up before they leave a message?

Hello,

I use asterisk with an SPA3102 (latest F/W).
I have my asterisk 1.8.13.1 voicemail.conf setup as follows:

; Limit the minimum message length to 3 seconds
minsecs = 3

This works perfectly, however, when the caller hangs up before the beep (or
during it?) then I get 1 minute and 22 seconds of (3-5 sec of dialtone, then
saying to dial the operator)).
How do I avoid getting this?  If a message is not left, I do not wish to
receive any e-mail/attachments like this, are there any workarounds?
I assume this may be related to the SPA3102 but am curious to learn how
others deal with this problem/if they have this issue.

Name: Voicemail
Message Number: 5
Mailbox: 1
Caller ID: "SXXXX" <XXXXXXXXX>
Caller Name: SXXXX XXXXXXX
Caller Number: XXXXXXXXX
Duration: 1:22
Date: 20121101_1116

The voice mail:
http://home.comcast.net/~jpiszcz/20121101/msg0004.WAV

Justin.

Sounds like you need disconnect supervision enabled somewhere.

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Justin
Piszcz
Sent: Thursday, November 01, 2012 11:39 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] asterisk 1.8.13.1 -- how to limit voicemail
emailswhen the caller hangs up before they leave a message?

Hello,

I use asterisk with an SPA3102 (latest F/W).
I have my asterisk 1.8.13.1 voicemail.conf setup as follows:

; Limit the minimum message length to 3 seconds minsecs = 3

This works perfectly, however, when the caller hangs up before the beep
(or during it?) then I get 1 minute and 22 seconds of (3-5 sec of
dialtone, then saying to dial the operator)).
How do I avoid getting this?  If a message is not left, I do not wish to
receive any e-mail/attachments like this, are there any workarounds?
I assume this may be related to the SPA3102 but am curious to learn how
others deal with this problem/if they have this issue.

Name: Voicemail
Message Number: 5
Mailbox: 1
Caller ID: "SXXXX" <XXXXXXXXX>
Caller Name: SXXXX XXXXXXX
Caller Number: XXXXXXXXX
Duration: 1:22
Date: 20121101_1116

The voice mail:
http://home.comcast.net/~jpiszcz/20121101/msg0004.WAV

Justin.


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-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Terry Brummell
Sent: Thursday, November 01, 2012 11:42 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] asterisk 1.8.13.1 -- how to limit voicemail
emailswhen the caller hangs up before they leave a message?

Sounds like you need disconnect supervision enabled somewhere.

--

Hello,

Perfect--
After setting the CPC Duration: to "1" (second)  all seems to be
working
properly now.
My question though, is this advisable or will there be any issues using a
value of "1" (by default it is OFF) on the SPA3102.

Thanks,

Justin.