asterisk users - Jul 2012 - How to play different different hold music.

Dear All,

I have two server 'A' and 'B' . In Server 'A', five
different ivr (Sevices)
is playing and call is *forwarding *into Server 'B'. Server 'B'
basically
use for agent login(Extension).
I want to play different hold music(Server 'B') bases on the
corresponding
services which is running into server 'A'.

A single agent takes the call from different different services but hold
music is play astrisk own by default.

Is there any way to   play  different hold music bases on  services which
run into server A.

I have some changes into musiconhold.conf (server B) but problem is no
solve.

please help me.


Regards
Akhilesh
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Hi,
if possible for you put some header in SIP which mentions the music on hold
flag on Server-A. The Dial the call to Server-B. On Server-B extract the
value of that header and change the music on hold class based on the value.

Regards,
Sammy


On Tue, Jul 3, 2012 at 5:30 PM, akhilesh chand <omakhileshchand at
gmail.com>wrote:
> Dear All,
>
> I have two server 'A' and 'B' . In Server 'A', five
different
> ivr (Sevices) is playing and call is *forwarding *into Server 'B'.
Server
> 'B' basically use for agent login(Extension).
> I want to play different hold music(Server 'B') bases on the
corresponding
> services which is running into server 'A'.
>
> A single agent takes the call from different different services but hold
> music is play astrisk own by default.
>
> Is there any way to   play  different hold music bases on  services which
> run into server A.
>
> I have some changes into musiconhold.conf (server B) but problem is no
> solve.
>
> please help me.
>
>
> Regards
> Akhilesh
>
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hi,

Server A ----> extentsion.conf

exten => N,n,Set(Service_name="Test")
exten => N,n,Dial(IAX2/
server2:server2 at 192.168.14.112/${result},${Service_name})

but Server B doesn't identify service_name.


extentsion.conf

[outgoing]
exten => _X.,1,Set(_CALLTIME=${STRFTIME(,Asia/Calcutta,%d-%b-%y-%H-%M-%S)})
exten => _X.,1,Set(CHANNEL(musicclass)=${Service_name})
exten =>
_X.,n,Set(CALLTIME=${STRFTIME(${EPOCH},Asia/Calcutta,%d-%b-%Y-%H-%M-%S)})
exten => _X.,n,Set(RECSUBDIR=${STRFTIME(${EPOCH},Asia/Calcutta,%d%b%Y)})
exten => _X.,n,Set(FILENAME=${EXTEN}_${CALLERID(num)}_${CALLTIME}.WAV)
exten => _X.,n,Set(RECORDFILENAME=${RECSUBDIR}/${FILENAME})
exten => _X.,n,MixMonitor(${RECORDING_PATH}${RECORDFILENAME})
exten => _X.,n,Dial(SIP/${EXTEN},120)
exten => _X.,n,Hangup()






Regards
Akhilesh


On Tue, Jul 3, 2012 at 6:00 PM, akhilesh chand <omakhileshchand at
gmail.com>wrote:
> Dear All,
>
> I have two server 'A' and 'B' . In Server 'A', five
different
> ivr (Sevices) is playing and call is *forwarding *into Server 'B'.
Server
> 'B' basically use for agent login(Extension).
> I want to play different hold music(Server 'B') bases on the
corresponding
> services which is running into server 'A'.
>
> A single agent takes the call from different different services but hold
> music is play astrisk own by default.
>
> Is there any way to   play  different hold music bases on  services which
> run into server A.
>
> I have some changes into musiconhold.conf (server B) but problem is no
> solve.
>
> please help me.
>
>
> Regards
> Akhilesh
>
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That is all.  Thank you.

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