asterisk users - Dec 2011 - Issue with Polycom SPIP650 and its sidecar [SOLVED]

2011/11/30 Mike <list at net-wall.com>
> Hi Olivier,****
>
> ** **
>
> It if occurs only on the sidecar, I would imagine this is either a
> defective sidecar/Polycom phone, or a defective PoE switch not giving
> enough power. Changing PoE port would eliminate of confirm the PoE port
> being the issue, but I?m betting on a Polycom defect.****
>
> ** **
>
> Make sure the PoE port is configured (if it`s a smart switch) to send
> maximum power to the port, with a sidecar I think the phone requires 12W.
> ****
>
> ** **
>
> Regards,****
>
> ** **
>
> Mike****
>
>
>
Hello,

As suggested here, we tried this morning, to check if the problem could
come from PoE.

When my collegue arrived there, he had the chance to see the sidecar in its
"broken mode": names missing on the LCD screen and so on.
Plugging a power supplying instantly solved the issue (no need to reboot
anything).

I still can explain myself why a PoE switch (a Linksys SRW224P) would
succeed or fail to deliver power to a plugged IP phone, given that only a
couple of Polycom phones are using this switch a power source.

Thanks for everyone.
Cheers
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Le 01/12/2011 13:44, Olivier a ?crit :

[...]
> I still can explain myself why a PoE switch (a Linksys SRW224P) would 
> succeed or fail to deliver power to a plugged IP phone, given that 
> only a couple of Polycom phones are using this switch a power source.
I think your switch deliver a max value of power per port, the phone and 
side-car take are just on this limit.

-- 
Daniel

From experience, that model is not reliable. I have changed those with HP
Procurve and my problems were gone.

Just my 0.02

Jimmy
> -----Original Message-----
> From: oza_4h07 at yahoo.fr
> Sent: Thu, 1 Dec 2011 13:44:44 +0100
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] Issue with Polycom SPIP650 and its sidecar
> [SOLVED]
> 
> 2011/11/30 Mike <list at net-wall.com>
> 
>> Hi Olivier,****
>> 
>> ** **
>> 
>> It if occurs only on the sidecar, I would imagine this is either a
>> defective sidecar/Polycom phone, or a defective PoE switch not giving
>> enough power. Changing PoE port would eliminate of confirm the PoE port
>> being the issue, but I?m betting on a Polycom defect.****
>> 
>> ** **
>> 
>> Make sure the PoE port is configured (if it`s a smart switch) to send
>> maximum power to the port, with a sidecar I think the phone requires
>> 12W.
>> ****
>> 
>> ** **
>> 
>> Regards,****
>> 
>> ** **
>> 
>> Mike****
>> 
>> 
>> 
> Hello,
> 
> As suggested here, we tried this morning, to check if the problem could
> come from PoE.
> 
> When my collegue arrived there, he had the chance to see the sidecar in
> its
> "broken mode": names missing on the LCD screen and so on.
> Plugging a power supplying instantly solved the issue (no need to reboot
> anything).
> 
> I still can explain myself why a PoE switch (a Linksys SRW224P) would
> succeed or fail to deliver power to a plugged IP phone, given that only a
> couple of Polycom phones are using this switch a power source.
> 
> Thanks for everyone.
> Cheers
____________________________________________________________
FREE 3D EARTH SCREENSAVER - Watch the Earth right on your desktop!
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2011/12/1 Jimmy Godbout <sip at inbox.com>
> From experience, that model is not reliable.

I also add once "weird" experiences with a  Linksys SRW224P on another
location but not to the point I had to change the switch.
Changing a production switch is not an easy task (for a single man on site)
so we stupiddly tend to avoid doing it.

Cheers

I have changed those with HP Procurve and my problems were
gone.
>
> Just my 0.02
>
> Jimmy
>
> > -----Original Message-----
> > From: oza_4h07 at yahoo.fr
> > Sent: Thu, 1 Dec 2011 13:44:44 +0100
> > To: asterisk-users at lists.digium.com
> > Subject: Re: [asterisk-users] Issue with Polycom SPIP650 and its
sidecar
> > [SOLVED]
> >
> > 2011/11/30 Mike <list at net-wall.com>
> >
> >> Hi Olivier,****
> >>
> >> ** **
> >>
> >> It if occurs only on the sidecar, I would imagine this is either a
> >> defective sidecar/Polycom phone, or a defective PoE switch not
giving
> >> enough power. Changing PoE port would eliminate of confirm the PoE
port
> >> being the issue, but I?m betting on a Polycom defect.****
> >>
> >> ** **
> >>
> >> Make sure the PoE port is configured (if it`s a smart switch) to
send
> >> maximum power to the port, with a sidecar I think the phone
requires
> >> 12W.
> >> ****
> >>
> >> ** **
> >>
> >> Regards,****
> >>
> >> ** **
> >>
> >> Mike****
> >>
> >>
> >>
> > Hello,
> >
> > As suggested here, we tried this morning, to check if the problem
could
> > come from PoE.
> >
> > When my collegue arrived there, he had the chance to see the sidecar
in
> > its
> > "broken mode": names missing on the LCD screen and so on.
> > Plugging a power supplying instantly solved the issue (no need to
reboot
> > anything).
> >
> > I still can explain myself why a PoE switch (a Linksys SRW224P) would
> > succeed or fail to deliver power to a plugged IP phone, given that
only a
> > couple of Polycom phones are using this switch a power source.
> >
> > Thanks for everyone.
> > Cheers
>
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>
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