On the polycom soundpoint ip 650 six line phone: Say I have 4 lines on hold, is there way to tell who I put on hold. I cannot see the caller ID of the other lines, only the last line I placed on hold. Thanks, --E -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111116/3fa00cc0/attachment.htm>
Core show channels verbose - if you do asterisk -rx "cscv" from bash From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr Sent: Wednesday, November 16, 2011 12:06 PM To: 'Asterisk Users Mailing List - Non-Commercial Discussion' Subject: [asterisk-users] polycom soundpint ip650 question On the polycom soundpoint ip 650 six line phone: Say I have 4 lines on hold, is there way to tell who I put on hold. I cannot see the caller ID of the other lines, only the last line I placed on hold. Thanks, --E -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20111116/d5d52355/attachment.htm>
On 11/16/2011 01:06 PM, eherr wrote:> On the polycom soundpoint ip 650 six line phone: > > Say I have 4 lines on hold, is there way to tell who I put on hold. > > I cannot see the caller ID of the other lines, only the last line I > placed on hold. > > Thanks, > > --E >There is a way, but you may not like it. When you provision the phone you can specify how many line keys and how many calls per line key you want. If you specify one line key but (lets say) 4 calls per line key, then the phone will display a scrollable list of your current calls, including the caller ID. You use the up and down arrow to select which caller you want and then the soft keys to perform a function (hold, resume, transfer, end call). It can require a few more button presses than one call per line key for certain things and it doesn't work well if you have the phone set up with multiple registrations. We use this method on our phones here for the very reason. People don't seem to mind. -Dave