asterisk users - Feb 2011 - No ring tone on inbound call - but channel connects fine

Hi Everyone,

I have a SIP turnk which works fine with both inbound and outbound calling.
However, the only issue is that there is no Ring Tone if someone calls us.
The phones used are Aastra and Polycom connected to the PBX via VPN (SIP).

I do get an outbound ring tone, so it's not that there is any media loss
between the phones and the PBX. But when the DID is called there is dead
silence until the call is picked up.

What is generally causing something like this? and where should I start
looking? Much appreciate your experienced tips.

Thanks
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_____  

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Bruce B
Sent: Wednesday, February 16, 2011 2:33 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] No ring tone on inbound call - but channelconnects
fine

 

Hi Everyone,

 

I have a SIP turnk which works fine with both inbound and outbound calling.
However, the only issue is that there is no Ring Tone if someone calls us.
The phones used are Aastra and Polycom connected to the PBX via VPN (SIP).

 

I do get an outbound ring tone, so it's not that there is any media loss
between the phones and the PBX. But when the DID is called there is dead
silence until the call is picked up.

 

What is generally causing something like this? and where should I start
looking? Much appreciate your experienced tips.

 

Thanks

 

This sounds like a dialplan problem.  My thought is that your SIP trunk
should go to an "incoming" context that does something like this:

In-house phones are 1000 and 1001

[incoming]

Exten => s,1,answer

Exten => s,n,Dial(SIP/1000&SIP/1001,30,mKkTt)

 

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