asterisk users - Jan 2011 - T.38 Digium Fax Driver Success on Fail

Hello!

The T.38 Digium Fax Driver sometimes responds with a successful
sending of a fax, when in fact, the fax did not go through.

1. Where does this problem lie?
2. How to go about fixing it.

Thanks,
Elliot

On Sun, Jan 16, 2011 at 3:42 AM, Elliot Murdock <murdocke at gmail.com>
wrote:
> Hello!
>
> The T.38 Digium Fax Driver sometimes responds with a successful
> sending of a fax, when in fact, the fax did not go through.
>
> 1. Where does this problem lie?
> 2. How to go about fixing it.
>
> Thanks,
> Elliot
>
If it isn't working, get a refund.  That is what I had to do.  I
bought three or four licenses and faxing was about 50% - 50%

I payed for it because I though it would be one less thing to worry
about.  Boy was I wrong.

A couple of days later, the complaints started pouring in, all the way
up to the CEO of a billion dollar company.

It made me look really bad.

I gave Digium root access and they still couldn't find anything wrong
and then just gave up and closed the ticket.  Fax show stats had a
whole bunch of statistical numbers that didn't add up.

Lesson learned.  IAXmodem and Hylafax.  Over that I always recommend a
few POTS lines for 911 and faxing, most clients are cool with that
once you explain that there could be a liability issue.

Thanks,
Steve T


Thanks,
Steve T