asterisk users - Jan 2011 - Forward voicemail not working

I have asterisk 1.8.0 installed and I am not able to forward a voicemail  
from one users mailbox to another user.

I have the user log into their mailbox
press 8 to forward a message
enter the extension of the user I wish to forward too
I don't prepend a audio message
and press # to send the message to the other user

from a debug perspective I don't see any errors. The only message I see is
==  
Saving
'/home/asterisk/asterisk-bin/spool/asterisk/voicemail/irock.com/9XX2XX2009/Old/msg0000.txt':
[Jan 2 11:24:18] NOTICE[17036]: app_voicemail.c:5154 copy_message: Copying  
message from 9XX2XX2009 at irock.com to 2011 at irock.com


Yet when I look in 2011 spool directory I don't see any message at all. It  
is just not being copied. What could be the issue?
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I still can't figure out why this isn't working.  I updated to the
latest
version of Asterisk 1.8.1 with no luck.  I am using Realtime for sipusers
and vmusers if that makes any difference.  I tested this on a new install
and saw the following

under the folder where I installed Asterisk I had
/home/asterisk/asterisk-bin/spool/asterisk/voicemail

so no directories had been created yet.  I left a voicemail for
9XX2XX2009 at irock.com.  That created the directory "irock.com" under
the
voicemail folder and also created the directories for user 9XX2XX2009 (INBOX
and all the other stuff).  Then I called into 9XX2XX2009's mailbox and
forwarded the voicemail to 9XX2XX2008.  So under the voicemail directory
there was no folder for 9XX2XX2008, but since I forwarded the voicemail to
9XX2XX2008 asterisk created the folder for that user and also created the
subfolder "INBOX", but it didn't copy the voicemail to that
directory.

If I can't get the forward voicemail option to work with the VoicemailMain()
function is there any way to disable this option so that users don't try to
use it?

On Sun, Jan 2, 2011 at 11:44 AM, <duane.larson at gmail.com> wrote:
> I have asterisk 1.8.0 installed and I am not able to forward a voicemail
> from one users mailbox to another user.
>
> I have the user log into their mailbox
> press 8 to forward a message
> enter the extension of the user I wish to forward too
> I don't prepend a audio message
> and press # to send the message to the other user
>
> from a debug perspective I don't see any errors. The only message I see
is
> == Saving '/home/asterisk/asterisk-bin/spool/asterisk/voicemail/
> irock.com/9XX2XX2009/Old/msg0000.txt': [Jan 2 11:24:18] NOTICE[17036]:
> app_voicemail.c:5154 copy_message: Copying message from
> 9XX2XX2009 at irock.com to 2011 at irock.com
>
>
> Yet when I look in 2011 spool directory I don't see any message at all.
It
> is just not being copied. What could be the issue?



-- 
--
*--*--*--*--*--*
Duane
*--*--*--*--*--*
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On Sun, 02 Jan 2011 17:44:19 +0000
duane.larson at gmail.com wrote:
> I have asterisk 1.8.0 installed and I am not able to forward a
> voicemail from one users mailbox to another user.
I had the same issue.  It was a regression caused by a fix for ODBC
storage, and it seems to have affected every recent release of Asterisk.
There's a patch here:

https://issues.asterisk.org/view.php?id=18358

Looks like the fix will be incorporated into 1.8.3.  You'll have to use
the patch until then.