All,
I have multiple Asterisk servers in various locations running various
1.4 and 1.6 versions (lab and production) and am having trouble with a
new Aastra 6739i (3.0.1.2015) registering. Below is my request to
support and they have looked it over and don't see anything wrong:
Support, Can not get a 6739i to register with 3 different Asterisk
servers with varying configurations/versions but can get it to register
with 1 other in particular. From all of the SIP traces that I've
captured, after the 401 Unauthorized is sent from Asterisk to the phone
(including a WWW-Authenticate), the phone continues to send additional
REGISTER messages without the Authorization Digest response. The phones
DOES however send this back when it receives a message from the 1
server. I have gone through the configuration on all of the different
machines and can't find anything that would appear to change the
messages. Note also, that each of these 4 servers have various 6757i
phones in a nearly identical configuration working properly. Is there
something that has changed on the 6739i that would cause this?
See below for a snip of the debug on the Asterisk console:
REGISTER sip:10.100.250.10:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.99.161;branch=z9hG4bK46044b1bcfd826368
Max-Forwards: 70
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK,
SUBSCRIBE, INFO
Allow-Events: talk, hold, conference
Contact:
<sip:5441 at
172.16.99.161:5060;transport=udp>;+sip.instance="<urn:uuid:000
00000-0000-1000-8000-00085D13D80D>";expires=3600
Supported: gruu
User-Agent: Aastra 6739i/3.0.1.38
Content-Length: 0
SIP/2.0 100 Trying
Via: SIP/2.0/UDP
10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16
1
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact: <sip:5441 at 10.100.250.10>
Content-Length: 0
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP
10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16
1
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>;tag=as0913c4d5
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="ourrealm.net",
nonce="71fd68ea"
Content-Length: 0
REGISTER sip:10.100.250.10:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.99.161;branch=z9hG4bK46044b1bcfd826368
Max-Forwards: 70
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, OPTIONS, UPDATE, PRACK,
SUBSCRIBE, INFO
Allow-Events: talk, hold, conference
Contact:
<sip:5441 at
172.16.99.161:5060;transport=udp>;+sip.instance="<urn:uuid:000
00000-0000-1000-8000-00085D13D80D>";expires=3600
Supported: gruu
User-Agent: Aastra 6739i/3.0.1.38
Content-Length: 0
SIP/2.0 100 Trying
Via: SIP/2.0/UDP
10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16
1
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
Contact: <sip:5441 at 10.100.250.10>
Content-Length: 0
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP
10.100.250.10:5060;branch=z9hG4bK46044b1bcfd826368;received=172.16.99.16
1
From: <sip:5441 at 10.100.250.10:5060>;tag=be7edc2ddb
To: <sip:5441 at 10.100.250.10:5060>;tag=as0913c4d5
Call-ID: 22fd19f44649a42f
CSeq: 26366 REGISTER
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Supported: replaces
WWW-Authenticate: Digest algorithm=MD5, realm="ourrealm.net",
nonce="71fd68ea"
Content-Length: 0
SIP.conf:
[general]
context=default
allowguest=no
allowoverlap=no
realm=ourrealm.net
bindport=5060
bindaddr=0.0.0.0
srvlookup=yes
maxexpirey=900
limitonpeers=yes
notifyringing=yes
notifyhold=yes
callerid="Operator <0>"
subscribecontext=office-blf
rtcachefriends=yes
trustrpid=yes
generaterpid=yes
sendrpid=yes
DB Entry for Peer:
mysql> select * from sip_friends where name='5441'\G
*************************** 1. row ***************************
id: 48
name: 5441
host: dynamic
nat: no
type: friend
accountcode: NULL
amaflags: NULL
call-limit: 99
callgroup: NULL
callerid: Josh
cancallforward: yes
canreinvite: no
context: office
defaultip: NULL
dtmfmode: inband
fromuser: NULL
fromdomain: NULL
insecure: invi
language: NULL
mailbox: NULL
md5secret: NULL
deny: NULL
permit: NULL
mask: NULL
musiconhold: NULL
pickupgroup: NULL
qualify: NULL
regexten: NULL
restrictcid: NULL
rtptimeout: NULL
rtpholdtimeout: NULL
secret: abc123
setvar: NULL
disallow: all
allow: ulaw
fullcontact:
ipaddr:
port: 0
regserver: NULL
regseconds: 0
username: 5441
defaultuser:
subscribecontext: NULL
Does anyone have any suggestions or run across a similar issue? The odd
thing is the box it is working with is running 1.6.2 and when the phone
is prompted to auth, it does send back with auth and will register
locally AND natted...
Thanks for the help!
Joshua Tressler
Network Engineer
Enhanced Telecommunications Corporation
Office: (812) 222-1020
Cell: (812) 593-0314
Email: jtressler at etc1.net
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