Hi , I am trying to add an operator assistance feature to meetme , when the user dials '0' ,support / help desk personnel should be added to the live conference for live support / troubleshooting. How can i do this ? Can I edit the meetme * menu and add a new menu item ' Press '0' for support' .I think I will have to edit the meetme.c source to do this , hard way :( or is it possible to write an AGI script which detects when a user dials '0' and calls the helpdesk number (preconfigured number) or generally is it possible to collect the DTMF response from a user during a meetme conf call and trigger some action / script , I searched a lot in forums / mailing list , most of the threads are pretty old and confusing. Any help / hints will be greatly appreciated. Thanks Shiju V.Joseph ---------------------------------------------------------- The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Ernst & Young is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100721/c582bd64/attachment.htm
Hi , I am trying to add an operator assistance feature to meetme , when the user dials '0' ,support / help desk personnel should be added to the live conference for live support / troubleshooting. How can i do this ? Can I edit the meetme * menu and add a new menu item ' Press '0' for support' .I think I will have to edit the meetme.c source to do this , hard way :( or is it possible to write an AGI script which detects when a user dials '0' and calls the helpdesk number (preconfigured number) or generally is it possible to collect the DTMF response from a user during a meetme conf call and trigger some action / script , I searched a lot in forums / mailing list , most of the threads are pretty old and confusing. Any help / hints will be greatly appreciated. Thanks Shiju V.Joseph Just add "X" to the meetme string and define 0 action; something like this Exten => 1234,1,Goto(meetme-oper|s|1) [meetme-oper] Exten => s,1,meetme(1234,X) Exten => s,n,hangup Exten => 0,1,dial(SIP/100,30,m) When you dial 1234, you are put into conference 1234 If you press 0 while in the conference, you are transferred to extension 100. -- -------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20100721/0ca11159/attachment.htm