asterisk users - Aug 2009 - asterisk 1.6.0.13 with realtime DB , issue with MWI

Hello all,

I use asterisk 1.6.0.13 with realtime DB.

when a phone (SIP) receive a new voicemail, asterisk update with a NOTIFY
the number of waiting message to the phone, so all is ok .

if I use the voicemail application to consult and to delete voicemail,
asterisk again update correctly the number of message to the phone.

now, if I use a web application or script on aastra phone to delete a
voicemail (remove the .txt file in the INBOX) then asterisk never update the
phone with new number of message.

how can I indicate to asterisk that number of message has changed and that
he need to do an update.

Regards

Laurent
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I do a test with asterisk 1.4.21.2  and it work perfectly . any idea.

Laurent

2009/8/27 laurent schweizer <laurent.schweizer at gmail.com>
> Hello all,
>
> I use asterisk 1.6.0.13 with realtime DB.
>
> when a phone (SIP) receive a new voicemail, asterisk update with a NOTIFY
> the number of waiting message to the phone, so all is ok .
>
> if I use the voicemail application to consult and to delete voicemail,
> asterisk again update correctly the number of message to the phone.
>
> now, if I use a web application or script on aastra phone to delete a
> voicemail (remove the .txt file in the INBOX) then asterisk never update
the
> phone with new number of message.
>
> how can I indicate to asterisk that number of message has changed and that
> he need to do an update.
>
> Regards
>
> Laurent
>
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laurent schweizer wrote:
> how can I indicate to asterisk that number of message has changed and
> that he need to do an update.
I'm not sure what effect realtime DB has on it but did you notice the
voicemail.conf parameters: pollmailboxes & pollfreq ?

Barry
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