asterisk users - Aug 2009 - Going to VM after 180 seconds in queue

Hello all,

This is a VICIDial server and I am looking to send calls to VM box
2100 after 3 minutes of sitting in the queue(via the VICIDial AGI).
This would be inserted between exten => s,8,Background(open) and exten
=> s,9,AGI.

On Friday 07 August 2009 11:04:14 Dan Pilcheck wrote:
> This is a VICIDial server and I am looking to send calls to VM box
> 2100 after 3 minutes of sitting in the queue(via the VICIDial AGI).
> This would be inserted between exten => s,8,Background(open) and exten
> => s,9,AGI.
>
> From what voip-info has [not] told me, the AGI doesn't allow for a
> timeout to be set.
> I'm hoping to find an option along the lines of the Dial() ringtime,
> but no luck.
> Gosub() looked interesting, but I don't think quite fits my needs
either
>
> Could someone please offer a little insight on this situation and
> point me towards the right command to be playing with?
You're not going to be able to do this without integration with the AGI. 
You
could set an absolute timeout (TIMEOUT(absolute)), but that would fire
regardless of whether the call was still in-queue or answered.

-- 
Tilghman & Teryl
with Peter, Cottontail, Midnight, Thumper, & Johnny (bunnies)
and Harry, BB, & George (dogs)

On Fri, 7 Aug 2009, Dan Pilcheck wrote:
> This is a VICIDial server and I am looking to send calls to VM box
> 2100 after 3 minutes of sitting in the queue(via the VICIDial AGI).
> This would be inserted between exten => s,8,Background(open) and exten
> => s,9,AGI.
>> From what voip-info has [not] told me, the AGI doesn't allow for a
> timeout to be set.
Would setting an absolute timeout at the start of the AGI and clearing it 
when the call is "answered" allow you to use the T extension to
"catch"
the timer expiring for the non-answered calls?

-- 
Thanks in advance,
-------------------------------------------------------------------------
Steve Edwards       sedwards at sedwards.com      Voice: +1-760-468-3867 PST
Newline                                              Fax: +1-760-731-3000

2009/8/8 Dan Pilcheck <pilcheck at gmail.com>
> Hello all,
>
> This is a VICIDial server and I am looking to send calls to VM box
> 2100 after 3 minutes of sitting in the queue(via the VICIDial AGI).
> This would be inserted between exten => s,8,Background(open) and exten
> => s,9,AGI.
> From what voip-info has [not] told me, the AGI doesn't allow for a
> timeout to be set.
> I'm hoping to find an option along the lines of the Dial() ringtime,
> but no luck.
> Gosub() looked interesting, but I don't think quite fits my needs
either
>
> Could someone please offer a little insight on this situation and
> point me towards the right command to be playing with?
>
How about just setting the hold time in vicidial to 3 minutes, specifying a
drop action of extension and specifying drop extension of 2100?

d
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