Chris Douglas
2009-Jul-26 17:19 UTC
[asterisk-users] Not getting inbound CallerID name on Asterisk
We have an inbound PRI connected to our Cisco 3825 router which is then passing the calls to Asterisk as SIP calls. We're getting the CallerID number but not the CallerID name. We are seeing the name in the RPID field with a SIP trace on the Asterisk box but don't understand why it's not registering as the CallerID name. Here is a link to pastebin with the Sip trace. In it you can see the RPID is seen from the Asterisk box but it is not used/sent to the phones. http://pastebin.com/m45e0adbd Here is the section from Sip.conf describing the Cisco 3825 connection. We have tried "type" as both friend and peer as it is now with no change. [cisco_3825] context=default type=peer host=10.0.0.10 disallow=all allow=g729 allow=ulaw allow=alaw trustrpid=yes sendrpid=no All phones are not receiving the CallerID name, here is a sample from sip.conf of a phone config. [8670] secret=8670 context=ict_sip type=friend host=dynamic call-limit=5 agentlogin=yes mailbox=8670 at ictvm progressinband=no sendrpid=yes Any help is greatly appreciated! Thanks, Chris Douglas Technical Services Manager Pioneer Balloon Company
David Backeberg
2009-Jul-30 02:26 UTC
[asterisk-users] Not getting inbound CallerID name on Asterisk
On Sun, Jul 26, 2009 at 1:19 PM, Chris Douglas<chris.douglas at pioneerballoon.com> wrote:> We have an inbound PRI connected to our Cisco 3825 router which is then > passing the calls to Asterisk as SIP calls. ?We're getting the CallerID > number but not the CallerID name. ?We are seeing the name in the RPID field > with a SIP trace on the Asterisk box but don't understand why it's not > registering as the CallerID name.What do you get when you enable debugging on the asterisk cli? core set verbose 3 make a call. Do you see caller ID going through? What does your dialplan look like? You can use NoOp() calls to pop out values including a caller ID if it exists.
Chris Douglas
2009-Jul-30 20:18 UTC
[asterisk-users] Not getting inbound CallerID name on Asterisk
The following pastebin shows the inbound call, inbound INFO containing the Remote-Party-ID string, and the SIP acknowledgement of the INFO. Asterisk does not send the data from the Remote-Party-ID string on to the phone, nor does it set the CALLERID(name) variable after receiving the message. http://pastebin.com/m45e0adbd Thanks, Chris On Sun, Jul 26, 2009 at 1:19 PM, Chris Douglas<chris.douglas at pioneerballoon.com> wrote:> We have an inbound PRI connected to our Cisco 3825 router which is then > passing the calls to Asterisk as SIP calls. We're getting the CallerID > number but not the CallerID name. We are seeing the name in the RPIDfield> with a SIP trace on the Asterisk box but don't understand why it's not > registering as the CallerID name.What do you get when you enable debugging on the asterisk cli? core set verbose 3 make a call. Do you see caller ID going through? What does your dialplan look like? You can use NoOp() calls to pop out values including a caller ID if it exists. -----Original Message----- From: Chris Douglas [mailto:chris.douglas at pioneerballoon.com] Sent: Sunday, July 26, 2009 12:20 PM To: 'asterisk-users at lists.digium.com' Subject: Not getting inbound CallerID name on Asterisk We have an inbound PRI connected to our Cisco 3825 router which is then passing the calls to Asterisk as SIP calls. We're getting the CallerID number but not the CallerID name. We are seeing the name in the RPID field with a SIP trace on the Asterisk box but don't understand why it's not registering as the CallerID name. Here is a link to pastebin with the Sip trace. In it you can see the RPID is seen from the Asterisk box but it is not used/sent to the phones. http://pastebin.com/m45e0adbd Here is the section from Sip.conf describing the Cisco 3825 connection. We have tried "type" as both friend and peer as it is now with no change. [cisco_3825] context=default type=peer host=10.0.0.10 disallow=all allow=g729 allow=ulaw allow=alaw trustrpid=yes sendrpid=no All phones are not receiving the CallerID name, here is a sample from sip.conf of a phone config. [8670] secret=8670 context=ict_sip type=friend host=dynamic call-limit=5 agentlogin=yes mailbox=8670 at ictvm progressinband=no sendrpid=yes Any help is greatly appreciated! Thanks, Chris Douglas Technical Services Manager Pioneer Balloon Company
D Tucny
2009-Jul-31 19:21 UTC
[asterisk-users] Not getting inbound CallerID name on Asterisk
Looking at the code, asterisk doesn't know how to handle RPID in an INFO message, so it just responds with an OK and goes on with it's business... The fact that the message has the name of the called party, rather than the calling party probably wouldn't help even if Asterisk did understand it... I would have expected you to at least get 'pending' through as the name though... d 2009/7/31 Chris Douglas <chris.douglas at pioneerballoon.com>> The following pastebin shows the inbound call, inbound INFO containing the > Remote-Party-ID string, and the SIP acknowledgement of the INFO. Asterisk > does not send the data from the Remote-Party-ID string on to the phone, nor > does it set the CALLERID(name) variable after receiving the message. > > http://pastebin.com/m45e0adbd > > Thanks, > Chris > > On Sun, Jul 26, 2009 at 1:19 PM, Chris > Douglas<chris.douglas at pioneerballoon.com> wrote: > > We have an inbound PRI connected to our Cisco 3825 router which is then > > passing the calls to Asterisk as SIP calls. We're getting the CallerID > > number but not the CallerID name. We are seeing the name in the RPID > field > > with a SIP trace on the Asterisk box but don't understand why it's not > > registering as the CallerID name. > > What do you get when you enable debugging on the asterisk cli? > > core set verbose 3 > > make a call. Do you see caller ID going through? What does your > dialplan look like? You can use NoOp() calls to pop out values > including a caller ID if it exists. > > -----Original Message----- > From: Chris Douglas [mailto:chris.douglas at pioneerballoon.com] > Sent: Sunday, July 26, 2009 12:20 PM > To: 'asterisk-users at lists.digium.com' > Subject: Not getting inbound CallerID name on Asterisk > > We have an inbound PRI connected to our Cisco 3825 router which is then > passing the calls to Asterisk as SIP calls. We're getting the CallerID > number but not the CallerID name. We are seeing the name in the RPID field > with a SIP trace on the Asterisk box but don't understand why it's not > registering as the CallerID name. > > Here is a link to pastebin with the Sip trace. In it you can see the RPID > is seen from the Asterisk box but it is not used/sent to the phones. > > http://pastebin.com/m45e0adbd > > Here is the section from Sip.conf describing the Cisco 3825 connection. We > have tried "type" as both friend and peer as it is now with no change. > > [cisco_3825] > context=default > type=peer > host=10.0.0.10 > disallow=all > allow=g729 > allow=ulaw > allow=alaw > trustrpid=yes > sendrpid=no > > All phones are not receiving the CallerID name, here is a sample from > sip.conf of a phone config. > > [8670] > secret=8670 > context=ict_sip > type=friend > host=dynamic > call-limit=5 > agentlogin=yes > mailbox=8670 at ictvm > progressinband=no > sendrpid=yes > > > Any help is greatly appreciated! > > > Thanks, > Chris Douglas > Technical Services Manager > Pioneer Balloon Company > > > > > _______________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > > AstriCon 2009 - October 13 - 15 Phoenix, Arizona > Register Now: http://www.astricon.net > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users >-------------- next part -------------- An HTML attachment was scrubbed... URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20090801/e4301ad0/attachment.htm