Hello,
Substitution is a classic PBX feature.
How would it best be defined ?
For me, it's the ability to configure a telephone so that it would behave
almost exactly like the one you would regularly use.
My questions are :
- how should behave the phone you regularly used ?
- how should incoming calls for the substituted extension be treated ?
- is it standard use to define which phone can or cannot be substituted ?
Regards
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